@SwiggyIndia@SwiggyCares ordered from Mom’s Dabba, was told my item’s out of stock so I replaced it.But guess what? You delivered completely random food (bhindi, roti, dal 🤦♂️), AND your delivery guy took ₹18 extra for it. Absolute joke of a service. #SwiggyFail#CustomerService
@SwiggyCares Order ID: 221045608204852
One meal was out of stock so I replaced it (paid ₹18 extra), and you delivered a totally different order! Support cut the call saying “put it on Twitter” & closed chat.
@consumerforum_@jagograhakjago@SwiggyCares#SwiggyFail
@zomatocare Really disappointed with the service lately. Ordered 2 plates of Idly Vada but received only 1—after waiting nearly 50 minutes!
Your app's customer support is just a bot loop that doesn’t offer real help. Please look into this.
I am extremely disappointed with the repeated issues I have faced in the last 24 hours. I ordered a 100g, but on two occasions, I received only 50g. This is a clear misrepresentation of the product listed and a failure in your quality control.
Order id: 193916133306898
@SwiggyCares
Despite raising the issue, I was neither fully compensated for the inconvenience nor assisted in rebooking with the original coupon applied. This reflects poorly on your customer service.
@SwiggyCares
I am extremely disappointed with the repeated issues I have faced in the last 24 hours. I ordered a 100g, but on two occasions, I received only 50g. This is a clear misrepresentation of the product listed and a failure in your quality control.
@SwiggyCares - Made me waiton call for more than 20mins twice
- Clearly mentioned to add the missing order, but it wasn't and the balance amount was paid for, in cash as requested by swiggy.
-sent the pictures of the order twice.
NOT RESOLVED YET. PATHETIC. IM WAITING FOR MY FOOD
@SwiggyCares #157561490691345
Swiggy, you have screwed up my order again. No proper resolution yet. I'm still on hold on the call. My food hasn't been delivered.