Patrick Ferriter

[Agora @AgoraIO]

The future of voice AI is live, multilingual, and latency-sensitive.

Proud to support developers building real-time translation experiences with Gemini 3.5 Live Translate and Agora’s SDRTN® — our global network built for low-latency audio at scale.

[Agora @AgoraIO]

Real-Time Communication Demands Carrier-Grade Standards.

The AWS outage highlihgted something that many people don't talk about. It's not just about the number of downed services, this goes beyond the technology.

It's about the people, the trust, the human interaction, the time, the money, the business, the people.

Whether a file upload fails or a page fails to load. For most web services, an outage is an inconvenience. You refresh and try again. Annoying, but recoverable.

For real-time communication platforms, an outage is existential. When you're in a video session with your doctor, every second of disruption isn't just a poor user experience, it's time you can never get back.

This is why RTC services demand 99.999% uptime, that's what telecom operators call "carrier-grade quality" That's 5.26 minutes of downtime per year. Not twelve hours. Not even twelve minutes.

The AWS outage was a show of pure brutality, highlighting exactly why this standard exists and why it's non-negotiable in real-time applications.

Agora's SDRTN® POPs maintain full mesh communication, continuously measuring performance on every possible path through the global network.

When congestion emerges anywhere on the internet—which happens constantly as ISPs make cost-optimized routing decisions—SDRTN® routes around it in real-time.

Earlier this week, while services dependent on us-east-1 waited helplessly for Amazon to restore operations, SDRTN® automatically rerouted traffic through alternative paths within milliseconds. No emergency failovers. No manual intervention. No dropped calls.

This isn't theoretical. This isn't marketing. Agora has maintained zero system-wide downtime since inception. The architecture was built from day one with one uncompromising understanding: any single point of dependency, no matter how robust, eventually fails.

The result? Developers can trust their users' time won't be wasted by infrastructure failures.

When a patient connects with their therapist, or a teacher starts a remote classroom session, or a business closes a critical deal over video, the infrastructure is there, reliably, invisibly supporting the human interaction that matters.

[Patrick Ferriter @PatrickFerriter]

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[Agora @AgoraIO]

Battle-tested, game-changing, freestyling rap music icon @harrymack will be performing live at #RTE2021. Don’t miss this one-of-a-kind opportunity to experience real-time engagement on a whole new level!

Use code RTEFreestyle at #RTE2021 to join ➡️ https://t.co/IKFyw08h8e

[Patrick Ferriter @PatrickFerriter]

Use MAGIC code: RTEglobal for access, including on-demand content after the event. https://t.co/mhzT57VNY4

[Agora @AgoraIO]

#RTE2021 is back and we’re bringing you 30+ sessions of inspiring talks and business tips from over 70 speakers in emerging technology, gaming, virtual collaboration, and more. Register for free and learn how various industries grow their businesses 👉 https://t.co/SU9S9dUKVo