Paul Collins

[Paul Collins @Paul07Collins]

@c2c_Rail What is the point?? That's not going to help me get to work on time and prevent me from being late yet again!

[Paul Collins @Paul07Collins]

@c2c_Rail your service is totally unfit for purpose!
Arrive at Grays station with the 06.31 showing as on time, train does not arrive, no information from station staff, and the only trains arriving/going through the station are freight trains!

[Paul Collins @Paul07Collins]

@c2c_Rail Why at rush hour, and when all the trains are delayed, do you run the trains that have less seats on them??
We all pay a ridiculous amount of money for your appalling service and can't even get a seat!

[Paul Collins @Paul07Collins]

@c2c_Rail Are trains running on time from Fenchurch Street to Grays?

[Paul Collins @Paul07Collins]

@c2c_Rail @lady_ballard There's no trains from Upminster either!! Not only is your service unbelievably shocking, but the information being supplied through your own website/app and social media is shocking!
I've spent over 90 mins getting from Grays to Upminster, then there's no trains at Upminster

[Paul Collins @Paul07Collins]

@c2c_Rail Why is the website and app showing trains as being on time from Fenchurch Street to Grays??
Do you realise how much this has an effect on people's work and home life by not providing the correct information!

[Paul Collins @Paul07Collins]

@c2c_Rail why is your website showing minor disruption??? Trains aren't running!
Nearly 4 hours to get from Grays to East Ham is not minor disruption!

[Paul Collins @Paul07Collins]

@c2c_Rail who is responsible for the rail replacement bus service? Who do we make a complaint to please? This is shocking

[Paul Collins @Paul07Collins]

@c2c_Rail can your service get any worse! On a rail replacement bus service to Upminster and the driver goes the wrong way, can't fit the bus through a width restriction! You can't make it up!

[Paul Collins @Paul07Collins]

@c2c_Rail Are trains running from West Horndon?

[Paul Collins @Paul07Collins]

@c2c_Rail Not much use for people stuck at Grays!

[Paul Collins @Paul07Collins]

@c2c_Rail your shuttle service from Upminster and announcements at the station are shocking!
Cancel a train that is at the station without telling anyone, just leaving us all sat on the train!

[Paul Collins @Paul07Collins]

Well done @c2c_Rail another exemplary service being provided!
Keep people waiting on a train, telling them that it will be delayed as you await for the driver to arrive, telling them that it will be leaving soon, to then cancel it altogether and let the train go out empty!

[Paul Collins @Paul07Collins]

@c2c_Rail updates at Fenchurch Street station would be nice!
17.07 train still showing as on time yet it hasn't even arrived at the station yet

[Paul Collins @Paul07Collins]

@c2c_Rail The service being provided by @c2c_Rail is getting worse and worse.
We pay an extortionate amount of money each month/year for the service and on the hottest days or the year you cancel a lot of the services so people struggle to get home and have to be in the heat for longer.

[Paul Collins @Paul07Collins]

@c2c_Rail I'm at Fenchurch Street now and they saying the line is closed with no trains coming in or leaving and they don't know when there will be trains???

[Paul Collins @Paul07Collins]

@c2c_Rail any chance of the air conditioning being turned on please on the 17.07 from Fenchurch Street?

[Paul Collins @Paul07Collins]

@c2c_Rail how can the driver of the train due to leave Fenchurch Street at 16.59 just disappear??
What a shambles!

[Not Match of the Day @NOT_MOTD]

Burnley the entire world is with you 🤣🙏🏻

[Paul Collins @Paul07Collins]

@c2c_Rail Are trains running from Barking to Grays?