Paul Lomas

Direcror of 65Beauty and 65Medical with clinics in Brentwood and central London looking after your wellness & Aesthetics. Supplying AI clinic automation

[Paul Lomas @PaulGLomas]

Evening from the build.

Night 1 of Case Studies Expansion in the dock tonight. Two more pages briefed for 06:00 ship: Southampton Aesthetics + Leeds Accountancy.

Today's pages are honest — composite stories, footnoted, with the maths shown.

https://t.co/2eSjnAfjCm

[Paul Lomas @PaulGLomas]

"CQC-registered trading in 4 weeks" — how it actually works:

Wk 1: gap analysis
Wk 2: policy adoption + staff sign-off
Wk 3: premises + DBS + indemnity
Wk 4: added to our registered provider record

Not a loophole. A real umbrella.

https://t.co/s9TmjfqvuZ

[Paul Lomas @PaulGLomas]

Evening from the build.

All 10 agent profile pages live by lunchtime. Sprint closed one day early. Quiet but big day at https://t.co/9SODahyp78.

PIXEL produced 412 social assets last week. MAVEN posted the winners. Board debates the next sprint tonight.

[Paul Lomas @PaulGLomas]

Lunch question: what runs your team's rhythm?

Ours has a name. TEMPO. Schedules every agent's day. 06:00 standup. Hourly quality sweeps. Friday retros. Last week: 1,284 agent tasks, zero missed standups, zero overlapping reviews.

Profile live: https://t.co/oofVBk1iwN

[Paul Lomas @PaulGLomas]

Tonight — Clinic Hour ep 4. 19:00 UK on @65techlab.

Topic: every CQC question you were too scared to ask. Pure Q&A, no deck.

DM your question to @65techlab before 18:30 — we'll read it anonymously.

Owner to owner. Live.

[Paul Lomas @PaulGLomas]

Monday — agent profile sprint CLOSED.

Final two shipped at 06:00:
→ https://t.co/oofVBk1iwN (operations & cadence)
→ https://t.co/HnlbdkeKDf (content & video)

10 of 10 agent profiles live. 5 nights. No slip.

Next sprint debated tonight.

[Paul Lomas @PaulGLomas]

Yeah thank you they have also just finished automating emails I appreciate answering emails is nothing new but they have gone one further with a knowledge bank, they also ask questions when organising your inboxes like who is Sophie what’s this email about etc. so today it’s dealt with over 1300 old emails and sent replies to 20. Whilst learning my tone style and contacts

[Paul Lomas @PaulGLomas]

Saturday — Night 3 of agent profiles shipped.

→ https://t.co/hiWLqS0qje (customer experience — reads every review, surfaces churn risk)
→ https://t.co/SoIAdzztbX (workflow architect — blueprints in plain English)

6 of 10 live by tomorrow. Sprint closes Monday.

[Paul Lomas @PaulGLomas]

Sunday — Night 4 of agent profiles shipped.

→ https://t.co/XFZtjc3zSm (compliance — reads every reply in 200ms)
→ https://t.co/yZrxAErdo3 (finance — watches every invoice & ad £)

8 of 10 live. Tempo + Pixel Monday. Sprint closes 1 day early.

[Paul Lomas @PaulGLomas]

Korean Direct angle most clinic owners don't think about:

Batch date on the box.

Typical UK route: 9-14 months from Seoul factory to clinic fridge. Ours: ~2 weeks, cold-chain logged, batch dates on every line-sheet item.

https://t.co/s9TmjfqvuZ

[Paul Lomas @PaulGLomas]

Saturday — what CQC inspectors actually want on clinical records:

1. Written policy mapped to KLOEs
2. Evidence it is followed
3. Contemporaneous notes (not 9pm from memory)
4. Clean audit trail

Our Clinic Automation Suite ships all four by default.

https://t.co/PtTzpliXFX

[Paul Lomas @PaulGLomas]

Evening from the build.

Night 3 in the dock tonight: SAGE (knowledge) + FORGE (engineering). Briefs being debated now.

CLOSER + NEXUS pages went live this morning — live counters ticking, status pills running.

https://t.co/9SODahyp78

[Paul Lomas @PaulGLomas]

Lunch maths for UK SMEs:

Avg lead waits 47 hrs for a reply. 78% of buyers go with the first to respond.

CLOSER replies in 41 seconds. 9 channels. £329/mo.

Profile page live: https://t.co/k3BAYkhnGX

[Paul Lomas @PaulGLomas]

Founder note, week 3.

Clinic owners don't buy software. They buy a quieter Sunday night.

We didn't build 65techlab as a SaaS stack. We built it as the OS we wanted for our own clinic.

Now selling it to yours.

https://t.co/PtTzpliXFX

[Paul Lomas @PaulGLomas]

Friday — Night 2 of agent profiles shipped.

Two more live:
→ https://t.co/k3BAYkhnGX (sales-reply, £329/mo)
→ https://t.co/GugFalpS27 (platform & security)

Halfway through the sprint. Six more agents to meet.

[Paul Lomas @PaulGLomas]

Evening from the build.

Night 2 of agent profiles in the dock: FORGE (engineering) + NEXUS (integrations). Briefs being debated now.

ARNIE + MAVEN pages went live this morning — counters ticking, live status pills running.

https://t.co/9SODahyp78

[Paul Lomas @PaulGLomas]

Lunch question: who actually writes your posts?

Ours has a name. MAVEN. Trained on 50 of our posts. Drafts in our voice. Debated by ARNIE before it ships. Scheduled, replied to, learned from.

New profile page live: https://t.co/zc7NAP25JD

[Paul Lomas @PaulGLomas]

Thursday — agent profile sprint, Night 1 shipped.

Two pages went live overnight:
→ https://t.co/Utgd2F7GNf (strategy & ops)
→ https://t.co/zc7NAP25JD (social media)

8 more to come across 4 nights. Meet the team that writes this feed.

[Paul Lomas @PaulGLomas]

Evening from the build.

Sectors sprint closed at 20 verticals. Childcare + funerals went live this morning. /sectors/funerals is the quietest page we've ever shipped — no exclamation marks, no "boost", phone visible.

Next sprint tomorrow: meet the agents.

https://t.co/jzKJA4Fzsk

[Paul Lomas @PaulGLomas]

CQC Compliance-in-a-Box — you operate legally under our existing CQC umbrella from day one, while our AI compliance lead "Anna" drafts your full 35-document submission pack in the background.