@Fidelity_UK I don’t have a customer reference number so I can’t get through on the above number!! Nor does my mother in law!! I want all correspondence sent to me as her LPA.
@Fidelity_UK@Fidelity_UK I have LPA for my 91yr old mother in law, who is an investor. She has Have no paperwork so I can’t use support as I don’t know her details. Please advise.
@OpenreachHelp Signed up for now/bband on 9th Jan, 1st promise 19th, moved to 26th no reason, 26 openreach visit .issue at box in road. ‘Fix tomorrow’ now on 4 iteration- outrageous!!! Accountability zero!!
@Ofcom just read your aug20th report comparing Service! Can suggest you review your glowing report on plusnet! Hoping to be a new customer tomorrow. Cust Serv is closed. No response via the community or twitter!!
@plusnethelp changing from sky & Talktalk. Order placed Friday. Still no installation date & customer service too busy! Moving tomorrow so urgent.
@SkyHelpTeam Just done that using sky checks & my independent. Also ever since your engineer on a call did a ping test. The network between boxes keeps dropping. Photos attached.
@SkyHelpTeam I have done all that Inc an eng visit. I have screenshots that show the really bad line speeds. Are you choking down the speeds at peak times?