@VodafoneIreland my vulnerable parents landline is not working. They have a telecare alarm that’s not working either and your call
Centre has told them they can’t look at it for 48 hours???
@VodafoneIreland Nothing in my DMs today. 9 days of “please accept my apologies for any inconvenience caused”. 9 days of scripted replies. 9
Days of a customer of 24 years being in danger due to you cutting off his line and telecare alarm and not reactivating it.