Pauline Dufour

Kids coding advocate, community passionate.
Solution Engineer @Salesforce

[Pauline Dufour @Paulinedfr]

@tapairportugal Flight got cancelled on May 2022. According to your terms and conditions, refund should have been issued in the next 7 days. Still waiting for a refund + Compensation according to EU 261/04 regulations. Customer service keeps on making me wait. This is not OK!

[Pauline Dufour @Paulinedfr]

@Eurostar The link to change our tickets due to the strike does not work. It gives me an error screen when submitting the new date. Can you please help? I was supposed to travel tomorrow AM but need to reschedule

[Pauline Dufour @Paulinedfr]

@Eurostar Is the 11:28 train to London cancelled this morning? Don't see it on the live train departure in the app but didn't receive any notifications saying so

[Pauline Dufour @Paulinedfr]

@airfrance Disappointed by your customer service... Changing my flight date without any compensation is poor for an airline that usually sets a high standard

[Pauline Dufour @Paulinedfr]

@gavinmee1 @InformationAge Thanks Gavin! ☺️☺️

[Pauline Dufour @Paulinedfr]

@groques @InformationAge Thanks so much☺️☺️☺️

[Pauline Dufour @Paulinedfr]

@Eurostar Do you confirm that if Frequent traveller until 04/2018 & switching to Club eurostar you get an additional membership year on top

[Pauline Dufour @Paulinedfr]

@ALDO_Help Thank you @ALDO_Help !

[Pauline Dufour @Paulinedfr]

@ALDO_Help @ALDO_Help I never received an email confirming the order was delivered. And the due delivery date was last week. I want the refund asap

[Pauline Dufour @Paulinedfr]

@ALDO_Help @ALDO_Help I no longer want to wait for the store to get back to you. I called them, went there and they were unable to find the order.

[Pauline Dufour @Paulinedfr]

@ALDO_Help #240583818 Thanks!

[Pauline Dufour @Paulinedfr]

@ALDO_Help My order was never delivered to your London store. The due date was Nov 28th. I would like to get paid back asap please

[Pauline Dufour @Paulinedfr]

@Eurostar Thanks @Eurostar for the quick turnaround in solving this!

[Pauline Dufour @Paulinedfr]

@Eurostar Couldn't change my booking on your website that's not working & Waited +20 min on the phone to get your cust service-what do I do?

[Pauline Dufour @Paulinedfr]

Thank you @trailhead team for an amazing year. #dreamjob @swbjoyce @katiehobbs24 😍

[Pauline Dufour @Paulinedfr]

Our Salesforce family is hiring a Junior ISV Tech Evangelist in London. Get your #Dreamjob ! https://t.co/x50IfE8uxP

[Alex Kayyal @alexkayyal]

This cannot be happening

[Pauline Dufour @Paulinedfr]

Bright spot with @AliceSFDC in the midst of this craziness https://t.co/70jEe74zPD

[Salesforce @salesforce]

Take a behind the scenes glance at what it's like to work at Salesforce https://t.co/WG2BHLC2pE #WomeninTech #WIT #SalesforceOhana

[Pauline Dufour @Paulinedfr]

*Worthy cause*: Bring jackets you don't use anymore to any of the Safestores shown on the link until Nov 18th https://t.co/nUMgg3ckeC

[Pauline Dufour @Paulinedfr]

@bob_buzzard @pchittum @ColineMorel @SalesforceDevs @muenzpraeger @will_coleman @PhilippeOzil @jr0cket Thanks ! I won't be far :)