Paul Levinson

Voice Of The Customer Program Manager. Autodesk employee but views are my own. @AutodeskEP @Autodesk

[Paul Levinson @Paulslevinson]

@united @united A month before a trip I booked a year ago, United canceled one flight—no notice. I only caught it by chance. No rebooking, no refund (have to “request” it later), no help. I got stranded and had to buy a train ticket. Still no refund—just “valued customer” talk.

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