Pawan Chaudhary

[Pawan Chaudhary @PawanCh73387232]

@Zoomcar__India No one has responded yet. Is your manager even bothered with your escalation?

[Pawan Chaudhary @PawanCh73387232]

@Zoomcar__India No one has responded yet. Is your manager even bothered with your escalation?

[Pawan Chaudhary @PawanCh73387232]

@ZoomcarDEL @nch1915 @Zoomcar__India @forum_consumer I have raised many tickets through Zoomcar host app regarding my reimbursement pending & they just replies your query has been resolved & closing ticket without any resolution. Since may 3rd I am being tortured. Kindly respond

[Pawan Chaudhary @PawanCh73387232]

@jagograhakjago @PralhadJoshiOfc @blvermaup @Nimu_Bambhaniya @inidhikhare @PIB_India @mygovindia @PMOIndia @nch1915 Didn’t get any response even after 3months of filing grievance . I think Company didn’t even get bother with all this

[Pawan Chaudhary @PawanCh73387232]

@ZoomcarSupport are you guys running a company of goons or what ? No resolution on my previous complaint regarding reimbursement of my car damages . It’s been 4months please help @ConsumerSuport @OfficeOfNG @nitin_gadkari @ConsumerVoices @nch1915 @PMOIndia @Zoomcar__India

[Pawan Chaudhary @PawanCh73387232]

@ZoomcarSupport are you guys running a company of goons or what ? No resolution on my previous complaint regarding reimbursement of my car damages . It’s been 4months please help @ConsumerSuport @OfficeOfNG @nitin_gadkari @ConsumerVoices @nch1915 @PMOIndia @Zoomcar__India

[Pawan Chaudhary @PawanCh73387232]

@Zoomcar__India @ZoomcarSupport @Zoomcar__India is this how you you resolves customer’s query? It’s been 10days since your team responded on my post that your team or relationship manager will contact me on priority basis and till now no one contacted me @nch1915 @jagograhakjago

[Pawan Chaudhary @PawanCh73387232]

@Zoomcar__India @ZoomcarSupport @Zoomcar__India is this how you you resolves customer’s query? It’s been 10days since your team responded on my post that your team or relationship manager will contact me on priority basis and till now no one contacted me @nch1915 @jagograhakjago

[Zoomcar India @Zoomcar__India]

@Zoomcar__India, Hi Pawan, I will assist you with your concern regarding the reimbursement that is still pending and has not been received yet. Please share the ticket ID so that I can quickly verify the details and review the status of the reimbursement. Once I have the information, I will investigate the matter further and keep you updated on the progress and resolution.

Joseph,
Zoomcar Care Team

[Zoomcar India @Zoomcar__India]

@PawanCh73387232 @Zoomcar__India, I will add this point to your case and ensure it is highlighted with the concerned team. I will follow up on priority and keep you updated while working towards resolving the issue at the earliest.

[Zoomcar India @Zoomcar__India]

@Zoomcar__India, Thank you for sharing the Ticket ID.

I have reviewed your case and can see that you have raised a reimbursement request for the bill you submitted. I have escalated the matter to our Relationship Manager for validation and priority review.

Please be assured that the concerned team will connect with you at the earliest with an update and work towards resolving your reimbursement request.

[Pawan Chaudhary @PawanCh73387232]

@Zoomcar__India Any update? @Zoomcar__India @ZoomcarSupport

[Pawan Chaudhary @PawanCh73387232]

@Zoomcar__India No response from your team or relationship manager till now.

[Pawan Chaudhary @PawanCh73387232]

Also filed grievance @nch1915 and even then also @Zoomcar__India @ZoomcarDEL @ZoomcarSupport not responded to my grievance . Grievance with docket number 9477759 and it’s still pending since 1&a half month . Requesting response asap or going to file a written complaint. Thanks

[Pawan Chaudhary @PawanCh73387232]

@Zoomcar__India No one has contacted me yet since morning . Is this your escalation and that’s how your team responds??

[Pawan Chaudhary @PawanCh73387232]

@Zoomcar__India All of my tickets has been closed as I mentioned above but sharing the recent one with you . Ticket ID 2819153 . Kindly check

[Pawan Chaudhary @PawanCh73387232]

@ZoomcarDEL @nch1915 @Zoomcar__India @forum_consumer I have raised many tickets through Zoomcar host app regarding my reimbursement pending & they just replies your query has been resolved & closing ticket without any resolution. Since may 3rd I am being tortured. Kindly respond

[Pawan Chaudhary @PawanCh73387232]

@Simi_2210_ 18