PayPal MTS

Official handle for PayPal Merchant Technical Support. Merchant & developer technical assistance for PayPal checkout products & other API's.

[PayPal MTS @PayPal_MTS]

@Anelor_Linke You are welcome ^SL

[PayPal MTS @PayPal_MTS]

@lawik Hello Lars, automation is possible by for many things, usually in the form of Batch Calls but highly depending on what you wish to achieve. I recommend reaching out to us via ticket or forum where you can explain your goals in detail. ^SL

[PayPal MTS @PayPal_MTS]

@z25marketing Hi there, a pending payment can be many things. Pls check on https://t.co/L8sUDkelDA in the activity log, if there is none than it was only an attempt. Your shop should remember this via PayID or EC-Token instead of a transaction ID. ^SL

[PayPal MTS @PayPal_MTS]

@Chomskyter Hello Chomskyter, I am sorry to hear that. What is the ticket number you created on the MTS portal for that topic as we have no out of SLA tickets right now, there should have been an answer to your question. SL

[PayPal MTS @PayPal_MTS]

@swapnilkasera @AskPayPal @paypaldev Hello Swapnil, It might be best to create an MTS ticket (https://t.co/5U7XEwd4an) so that an engineer can take a look at your API calls and both involved accounts. That being said, your page currently does not allow for transactions as you are hosting your JS via HTTP. ^SL

[PayPal MTS @PayPal_MTS]

@olegtim Hello Oleg, we are sorry to hear that you had to wait for that long before you received a reply. We are working on all tickets as fast as we can but some delays are sadly unavoidable sometimes. With regard to your request itself, please see our FAQ fo... https://t.co/uPgRA4rmsC

[PayPal MTS @PayPal_MTS]

@MattEwens_MeLT Hi Matt, You mentioned that the reader is not working in your location as well as the post office. That sounds like an internet connection issue on your phone or are you referring to a paring related issue? Best would be to reach out to the CS in the UK 0800358 9448 ^SL

[PayPal MTS @PayPal_MTS]

@polevaultweb Hello Iain, there was a spike on the 26th which caused IPN thereafter to arrive with a slight delay but around the 30th the backlog was cleared up. ^SL

[PayPal MTS @PayPal_MTS]

@Alohapoppy51 Hi Poppy, the MTS is a free of charge service that we provide to all merchants. How can we help you? You can submit a ticket here https://t.co/5U7XEwd4an if it is a longer and more complex issue as Twitter is more a tool for a sweet short answer. ^SL

[PayPal MTS @PayPal_MTS]

@vinixdotcom Hi Vinix, sure thing. ^SL

[PayPal MTS @PayPal_MTS]

@vinixdotcom Hi Vinix, our thanks for the report, when I saw your ticket reply to that last week, I forwarded the information to the product team as there is no reason for such a delay no matter the API in use. ^SL

[PayPal MTS @PayPal_MTS]

@rauljimenez Hi Lilin, My thanks for the ticket number, I have asked a spanish speaker to reopen the ticket and reply to you. Our apologies if the previous engineer could not resolve the issue with you. ^SL

[PayPal MTS @PayPal_MTS]

@Dunnymeister Hi Dunnymeister, actually the ticket was picked up despite the outreach on twitter. ^SL

[PayPal MTS @PayPal_MTS]

@vinixdotcom Hi Vinix SN, Lets keep this communication going via the Ticket you created, also please have a great weekend. ^SL

[PayPal MTS @PayPal_MTS]

@liberapay Hello Liberapay, We would need more information for that, a ticket to us might be best to share your account ID which is not something one does via Twitter. The first step is to ensure you have requested and been given access to MassPay via the customer support. ^SL

[PayPal MTS @PayPal_MTS]

@CentralVallyMed Hello There, there was a temporary issue with IPN postbacks getting answered by us with an HTTP 400 in some occasions but that was resolved yesterday. You can request all missed IPN via https://t.co/fQMfTzGv3v ^SL

[PayPal MTS @PayPal_MTS]

@mulderrick Hello Everyone, there was an error affecting a small number of IPNs that returned a HTTP 400 upon a postback as well as unusual characters was resolved, unfortunately it took longer than usual for which we are very sorry. ^SL