@monese Well that’s unfortunate given that most other companies do, being able to pull records from every company into one financial system for tracking and reporting is important to me. Thanks for the info.
@monese Sorted now thank you. I’m now trying to sync my account data with my financial tracking app but it seems Monese is not available here. All the other major banks and cards are there but you are not listed. Is there a walk around to sync my Monese account to budgetbakers wallet app
@Duane72641862@PockitUK Yes Pockit are completely useless, seems my ordeal isn’t quite over yet they still haven’t refunded the fraudulent transaction which was taken from my account and they have agreed to do. This will also take months and end with the financial ombudsman again BEWARE OF POCKIT
@PockitUK so my account is now unlocked after nearly 10 weeks of being blocked for no reason. I tried to transfer my money into another bank which should have taken 2 hours according to Pockit. It’s now being 5 hours and I still can’t get my money. Pockit you are truly pathetic
@Duane72641862@PockitUK Think it was about 8 weeks but once they realised I made the complaint they started talking. Just keep shaming them daily on here and letting people know what a terrible company they are and once it’s sorted empty your account and never look back.
@Duane72641862@PockitUK As soon as I started a claim with the financial ombudsman within a few days they were desperate to talk to me. As soon as the account was unblocked I withdraw all the money. Good luck.
@PockitUK Finally contacted me 3 days ago to say you were unblocking my account the same day. After 9 weeks with no money and for no reason. It’s now verging on the ridiculous how awful your bank really is. Please unblock my account and let me take my money to a proper bank today
@PockitUK BEWARE THIS BANK WILL FREEZE YOUR ACCOUNT FOR MONTHS WITHOUT REASON OR WARNING THEN COMPLETELY IGNORE YOU FOR MONTHS WHILE THEY COMPLETE SOME UNKNOWN INVESTIGATION.
@PockitUK still not heard a single thing from Pockit for 9 weeks despite an infinite amount of emails and dm’s. Financial ombudsman have requested further information now thank god. When they say they will escalate your claim. What they really mean is they will ignore you.
@Callum81197312@shpank321@PockitUK Only started complaining last week. Not heard nothing yet. But the more people that complain the sooner this Micky Mouse outfit will be shut down.
@sikandarsarfra3@PockitUK Same no reply no matter what I do. I have contacted the financial ombudsman and started a formal complaint. I suggest you do the same. I have never been treated like this by any financial organisation ever. 9 weeks with no money for no reason.