Peapod Help

We're here to help @PeapodDelivers customers with their service needs and questions. Officially Tweeting M-F between 8AM and 5PM CST.

[Peapod Help @PeapodHelp]

@brownkkeb2 We apologize for your experience. I would like to personally look into this and see what I can do for you. Please send us a direct message your order ID or email address on your account. That sound really late did you want a redelivery possibly?

[Peapod Help @PeapodHelp]

@_AINT_IT_JAY__ Hi , I am so so sorry to hear about this experience. We will pass this information along to our Transportation Management Team. Thank you

[Peapod Help @PeapodHelp]

@Menchuvian We apologize for the delayed response. I am so so sorry to hear about this experience. I would like to personally look into this and see what I can do. What was the number you dialed ?

[Peapod Help @PeapodHelp]

@LoriM41058072 Thank you for sharing your delivery experience with us today. We truly appreciate that and we are thrilled to serve you!! We will pass along your comments to the management team.

[Peapod Help @PeapodHelp]

@gshock0068 We apologize for your experience. Please send us your email address on your account.

[Peapod Help @PeapodHelp]

@cheeto81 Please contact us at 1-800-573-2763 and a Customer Care representative will be able to further assist you as we are unable to process your request via email.

[Peapod Help @PeapodHelp]

@EyeAmMeAndUrYou We can see what we can do and put in a request for the item. It could be a possibility that it is a seasonal item and it is not available right now. But we will find out. Please send us a direct message with your email address for your account. Thank you

[Peapod Help @PeapodHelp]

@jyates7712 Hello, Our website and our phone system has been restored, We apologize for the inconvenience. If you are still experiencing issues. Please clear your internet cookies and/ or cache files under internet settings. Clearing your web page can also be done by pressing CTRL and F5.

[Peapod Help @PeapodHelp]

@GrumpyNurseBSN Hello, Our website has been restored, We apologize for the inconvenience. If you are still experiencing issues. Please clear your internet cookies and/ or cache files under internet settings. Clearing your web page can also be done by pressing CTRL and F5.

[Peapod Help @PeapodHelp]

@TFK_III Hello, Our website has been restored, We apologize for the inconvenience. If you are still experiencing issues. Please clear your internet cookies and/ or cache files under internet settings. Clearing your web page can also be done by pressing CTRL and F5.

[Peapod Help @PeapodHelp]

@WDWRAH Thank you we have reported this.

[Peapod Help @PeapodHelp]

@WDWRAH We apologize for that issue. What is the Name of the store, with the city and state, so we can report this to the management?

[Peapod Help @PeapodHelp]

@MadameSkittle Due to the nature of the issue, and the steps that may need to be performed, we regret we cannot assist with this via email medium. Please feel free to call us at 1-800-573-2763 (or 1-800-5-PEAPOD) and we will address this matter accordingly.

[Peapod Help @PeapodHelp]

@matthew_j_focht Hi Matthew - can you DM us with an order ID or phone number so I can further assist you?

[Peapod Help @PeapodHelp]

@collegeappspec Oh no! I am very sorry about that. Can you post an order ID please?

[Peapod Help @PeapodHelp]

@Donnie_Inverso Please call Customer care to see if they can resubmit your order at 1-800-573-2763. Thank you

[Peapod Help @PeapodHelp]

@LtGreen Hi Lawrence, I am certainly sorry to hear that! Go ahead and send @PeapodDelivers a DM with your order ID and the items in question.

[Peapod Help @PeapodHelp]

@kmckenna77 We appreciate your notifying us of your experience and apologize for any inconvenience. Due to the nature of the issue, and the steps that need to be performed, we regret we cannot assist with this via twitter. Please call us at 1-800-573-2763 and we will address this.

[Peapod Help @PeapodHelp]

@ArdRhi Hi Gwen, we did have a service issue earlier in the day but that should be resolved now. If you are still having any trouble please call us at 1-800-573-2763 for further assistance.

[Peapod Help @PeapodHelp]

@hammer_jenn Hi Jen, can you provide me with an order ID? I would be happy to add that $10 as a manual credit for your order.