Pega - Customer Engagement Enablement

Future-proof your career and get Pega certified at

[Pega - Customer Engagement Enablement @PegaEnablement]

Did you know that the Pega Infinity 8.8 is Generally Available (GA)? And so is our 1:1 Customer Engagement enablement content!

[Pega - Customer Engagement Enablement @PegaEnablement]

The latest Certified Pega Decisioning Consultant 8.8 certification, is now available on Pearson VUE: https://t.co/bOFua6VI7m. Good luck!

[Pega - Customer Engagement Enablement @PegaEnablement]

Check out the Decisioning Consultant 8.8 (https://t.co/nN8tfs0nEG) as well as the Data Scientist 8.8 (https://t.co/ze7UBSMtVK) missions!

[Pega - Customer Engagement Enablement @PegaEnablement]

Did you know that the Pega Infinity 8.8 is Generally Available (GA)? And so is our 1:1 Customer Engagement enablement content!

[Pega - Customer Engagement Enablement @PegaEnablement]

This mission provides a hands-on experience to set up Customer Decision Hub with the setup wizard, build your data model, and ingest customer data.
https://t.co/fct8nxxG5X

[Pega - Customer Engagement Enablement @PegaEnablement]

Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the ground up and jump start your implementation without losing valuable time.

[Pega - Customer Engagement Enablement @PegaEnablement]

New data scientist content is out on exporting adaptive model data from your CDH system and external analysis using the open sourced GitHub repository CDH Tools (https://t.co/f9CIdBzvTe) in Python and R.
https://t.co/fcDwZ3hWVj
https://t.co/Ozd7Dl7VjK
https://t.co/yAPAUOAzxy

[Pega - Customer Engagement Enablement @PegaEnablement]

Do you want to practice as well? Check out the associated challenge: https://t.co/N7HMNaneiW

[Pega - Customer Engagement Enablement @PegaEnablement]

Want to learn how to leverage Pega Deployment Manager to migrate your development changes in a Pega Customer Decision Hub project? Check out our new module: Migrating development changes with an enterprise change pipeline on Pega Academy. https://t.co/JzPWYSivPT

[Pega - Customer Engagement Enablement @PegaEnablement]

Find out more and learn how to train a text prediction to detect topics, extract entities, and identity the sentiment for incoming emails or chat messages. You can access Pega NLP Essentials here: https://t.co/K6V68cIlvT

[Pega - Customer Engagement Enablement @PegaEnablement]

New mission explaining Pega Natural Language Processing (NLP) is now live! "Pega NLP Essentials" mission explains the key features and benefits of text predictions that use natural language processing to analyze incoming messages in conversational channels, such as email or chat.

[Pega - Customer Engagement Enablement @PegaEnablement]

3. Enhancing entity extraction with machine learning:
https://t.co/6sXpbrV7Uy

[Pega - Customer Engagement Enablement @PegaEnablement]

Three new challenges that explain how to use Natural Language Processing with the chatbot are now live on Pega Academy!

[Pega - Customer Engagement Enablement @PegaEnablement]

Learn how to set up an intelligent chatbot and how to train the Pega NLP models to use topic detection and entity extraction to detect, save and route essential information to the correct Customer Support queue. See the lift provided by Pega NLP in action!

[Pega - Customer Engagement Enablement @PegaEnablement]

Creating entity extraction model using RUTA script:
https://t.co/Q5HWamVPCr

[Pega - Customer Engagement Enablement @PegaEnablement]

1. Creating a chatbot channel https://t.co/QpPLUjI8ja

[Pega - Customer Engagement Enablement @PegaEnablement]

For a full list of all 8.7 missions, relevant to 1:1 Customer Engagement, check out https://t.co/26GAF8mb5n

[Pega - Customer Engagement Enablement @PegaEnablement]

Have you heard that the Pega Infinity 8.7 is Generally Available (GA) for both on-premises and Pega Cloud?
So is our enablement content including the certifications!

[Pega - Customer Engagement Enablement @PegaEnablement]

You will find some of the new features like Customer Value Profile (https://t.co/h91Jk77h8N), but also updated challenges based on the output of the new CDH Setup Wizard introduced in 8.7, using the Financial Services (FS) framework.

[Pega - Customer Engagement Enablement @PegaEnablement]

Check out the Decisioning Consultant 8.7 version(https://t.co/FYGaa4orMM) as well as the Data Scientist 8.7 missions (https://t.co/hzVd0Ob600).

[Pega - Customer Engagement Enablement @PegaEnablement]

A new data scientist mission, Pega Process AI Essentials, is available. Learn how to put your models to work and how to enable self-learning adaptive models to increase the efficiency and the effectiveness of case management. https://t.co/JQXLLJ4CRW