Mitch Mitchell

[Mitch Mitchell @PegaMitch]

@onepeloton Just to let you know we have now been scheduled for an Oct 6 repair.... that’s clearly a long time to wait for a brand new bike that we’ve had for 2 weeks. It will have been broken for longer than we have been able to use it! If you can improve on that I would be grateful

[Mitch Mitchell @PegaMitch]

@onepeloton brand new bike, pedal fell off. 3 days later, multiple phone calls, e mails, still no date for when technician will come fix it. Do i need to give you the bike back and go with Nordic?

[Mitch Mitchell @PegaMitch]

@onepeloton hey, so your customer service number isn't working and the pedal fell off my brand new bike this morning.

[Mitch Mitchell @PegaMitch]

How compassionate collections helps customers and operations https://t.co/AEtXSFeoyq via @pega

[Mitch Mitchell @PegaMitch]

@pega Being there for your customer at this ‘moment of truth’ will truly differentiate your business!!

[Mitch Mitchell @PegaMitch]

Julia doing an awesome job highlighting some super cool new UI capabilities

[Mitch Mitchell @PegaMitch]

Getting ready for first keynote. Very cool! Alan up first and always inspiring. He’s a great example of brains and action!!

[Mitch Mitchell @PegaMitch]

Experience the best of both worlds; Customer engagement meets intelligent automation . https://t.co/t1z5NjcP8I via @pega

[Mitch Mitchell @PegaMitch]

#PegaWorld Kerim’s shorts product return, so amazing it’s practically magic!!!

[Mitch Mitchell @PegaMitch]

PW 18 ... just WOW!!!

[Mitch Mitchell @PegaMitch]

spent last 30 minutes trying to get hold of someone at VA. Chat got disconnected, website down, listening to hold music for last 30 mins

[Mitch Mitchell @PegaMitch]

#pegaworld2016 Don rocks the disco ball jacket at Pegaworld

[Jo Richardson @jojoblogz]

Creativity is going to be a top 3 skill. Hoorah! @pega #pegaworld

[Don Schuerman @donpega]

Five years from now 1/3 of the essential skills needed in the workforce will have changed. #disruption @wef at #pegaworld

[Mitch Mitchell @PegaMitch]

#pegaworld2016 'most important thing is no silo's" wise words from digital panel

[Mitch Mitchell @PegaMitch]

#pegaworld2016 staggering results using Pega

[Mitch Mitchell @PegaMitch]

#pegaworld2016 it's about the people!!!

[Mitch Mitchell @PegaMitch]

#pegaworld2016

[Mitch Mitchell @PegaMitch]

Saw 'Edge of Tomorrow' yesterday. Use Pega analytics to build your own time machine, anticpate your customers needs to beat the competition!