Alex Pegoud

[Alex Pegoud @PegoudAlex]

@FlySWISS we had medical emergency and due to poor customer service our flights got cancelled without behind fully reimbursed although told us to do so…

[Alex Pegoud @PegoudAlex]

@FlySWISS I am asking to reinstate our cancelled tickets. Our plans only changed due to #swissair’s travel policy for pregnant women. We now lost our child- the minimal courtesy would be to reinstate a booking that we lost, instead of charging us for the same tickets #poorcustomerservice

[Alex Pegoud @PegoudAlex]

@FlySWISS I am asking to reinstate our cancelled tickets. Our plans only changed due to #swissair’s travel policy for pregnant women. We now lost our child- the minimal courtesy would be to reinstate a booking that we lost, instead of charging us for the same tickets #poorcustomerservice

[Alex Pegoud @PegoudAlex]

@FlySWISS I am asking to reinstate our cancelled tickets. Our plans only changed due to #swissair’s travel policy for pregnant women. We now lost our child- the minimal courtesy would be to reinstate a booking that we lost. #poorcustomerservice #shameless

[Alex Pegoud @PegoudAlex]

@FlySWISS I am asking to reinstate our cancelled tickets. Our plans only changed due to #swissair’s travel policy for pregnant women. We now lost our child- the minimal courtesy would be to reinstate a booking that we lost. #poorcustomerservice #shameless

[Alex Pegoud @PegoudAlex]

@FlySWISS we had medical emergency and due to poor customer service our flights got cancelled without behind fully reimbursed although told us to do so…