Penn State School of Hospitality Management

SHM, in @pennstatehhd, offers broad educational foundations, real-world experiences, and research to equip students to become industry leaders.

[Penn State Center for Socially Responsible AI @PennStateCSRAI]

New research from @PennStateSHM offers a guide to help #hospitality businesses use #AI to better meet customer expectations. It shows how AI can improve service and efficiency, while still keeping a personalized, human touch.

https://t.co/fS4LNGCr9z

[Penn State HHD @pennstatehhd]

Within a framework to guide hospitality businesses in efforts to destigmatize the hiring of individuals who have criminal records, a @PennStateSHM research team identified three stakeholder groups that businesses should consider during the hiring process.

https://t.co/JuKamuYXZO

[Penn State HHD @pennstatehhd]

In the restaurant industry, celebrity CEOs may engage in more risk-taking behavior when their celebrity status is combined with other factors, according to findings from researchers in @pennstateshm. #research

https://t.co/nq7QayoSZD

[Penn State HHD @pennstatehhd]

Apologizing to customers who witness other patrons misbehave may not always be the best response for hospitality businesses, @pennstateshm researchers find.

https://t.co/exZoZzQvZ6

[Penn State School of Hospitality Management @PennStateSHM]

Environmental, social and governance initiatives lead to greater financial gains for hospitality firms in high-income countries compared to low-income nations, according to new findings from our researchers ⤵️

https://t.co/jVNk6o5P8X

[Penn State School of Hospitality Management @PennStateSHM]

Our crowdfunding campaign supports student research, study abroad and conference travel experiences, and summer tuition assistance and scholarships.

Support our students ⤵️
https://t.co/CyVJODAo9l

[Penn State School of Hospitality Management @PennStateSHM]

Our Crowdfunding Campaign, Sustaining Student Success, is in full swing! #SHMProud

From professional conference travel to research opportunities, support our students in their academic endeavors ⤵️

https://t.co/IuK4NBRNtw

[Penn State School of Hospitality Management @PennStateSHM]

Our Crowdfunding Campaign, Sustaining Student Success, kicks off today! #SHMProud

From professional conference travel to research opportunities, support our students in their academic endeavors ⤵️

https://t.co/PFfMtUU1Nd

[Penn State School of Hospitality Management @PennStateSHM]

Congrats to our faculty members receiving non-tenure-line promotions! #SHMProud #HHDProud @pennstatehhd

🔵 Bill Kidd, assistant teaching professor
⚪ Mitch Lawson, assistant teaching professor
🔵 Jeffrey Heim, associate teaching professor

➡️ https://t.co/mDXhRoJcix

[Penn State School of Hospitality Management @PennStateSHM]

Using a visual sweetness scale on wine labels, rather than a text description, may increase purchase intent among novice wine consumers.

Check out our latest research ⤵️
https://t.co/ByiKdcerGX

[Penn State School of Hospitality Management @PennStateSHM]

📸 Scenes from International PSHRS Day #shmproud

[Penn State School of Hospitality Management @PennStateSHM]

Celebrate International PSHRS Day with us!

On June 20, PSHRS will host celebrations at locations nationwide.

Join, celebrate and network with our hospitality alumni!

See the full list of locations ⤵️
https://t.co/kimCmzHlQR

[Penn State School of Hospitality Management @PennStateSHM]

#SHMProud 🎓 💙

[Penn State School of Hospitality Management @PennStateSHM]

Julia Boccella will serve as our Student Marshal for spring 2024 commencement.

She received the Penn State Evan Pugh Scholar Award, among other honors.

Congrats, Julia! #WeAre #HHDproud #PennState #SHMproud

Learn more ➡️ https://t.co/tIJ0XsSHsB

[Penn State School of Hospitality Management @PennStateSHM]

Gain in-demand skills that translate directly into upper-level management positions with a Master of Professional Studies in Hospitality Management.

Learn about our program and meet with faculty during our webinar from noon - 1 p.m. on May 8.

Register ➡️ https://t.co/Thm4MPmAMV

[Penn State School of Hospitality Management @PennStateSHM]

New research from our Associate Professor Breffni Noone found that the presence of a wait line at a restaurant can increase perceived brand popularity among first-time customers, although this effect can diminish after 15-minute waits.

https://t.co/Zw7tqkNmAt

[Penn State School of Hospitality Management @PennStateSHM]

Have questions about our Master of Professional Studies in Hospitality Management? We have answers.

Join us for a lunchtime webinar from noon to 1 p.m. on May 8.

Meet with our faculty and staff and learn how the program can accelerate your career.

👉 https://t.co/OfiFJgzQS5

[Penn State School of Hospitality Management @PennStateSHM]

We'd like to congratulate Anna Mattila, Marriott Professor of Lodging Management, for being ranked 52nd worldwide among Best Scientists in the field of Business and Management!

Learn more ➡️ https://t.co/VRESW2Dm4x

[Penn State School of Hospitality Management @PennStateSHM]

Food television personality and author Simon Majumdar recently visited @penn_state! He headlined several of our on-campus events, including emceeing a "Culinary Throwdown" featuring Penn State chefs.

Check it out ⤵️
https://t.co/mWLq4byohK

[Penn State School of Hospitality Management @PennStateSHM]

Ashley Akright Colon ('09 HRIM) made a gift to establish the Ashley Akright Hospitality and THON Leadership Award.

This will reward students who have taken an active leadership role with a student club or organization and participate in THON.

https://t.co/6JrftHW47G