Pensions Ombudsman

We are an independent organisation set up by law to investigate complaints about pension administration.

[Pensions Ombudsman @PensionsOmbuds]

📢 TPO has ordered an Employer to repay £1,878.92 into the Scheme along with any investment loss.

The Employer shall also pay Mr L £1,000 for the serious distress and inconvenience it has caused.

🔗Click for more: https://t.co/lNAc1F5ZJ8

[Pensions Ombudsman @PensionsOmbuds]

📢 TPO has ordered NHS BSA to pay a complainant £1,000 for the serious distress and inconvenience caused from its failure to send him a Pension Saving Statement (PSS) automatically for the tax years 2016/17, 2017/18 and 2018/19.

🔗Click for more: https://t.co/2MXPlfMOa9

[Pensions Ombudsman @PensionsOmbuds]

📨 Want to stay updated on all things TPO? Subscribe to our mailing list to receive all our latest news and updates straight to your inbox.

🔗 https://t.co/xzw9lJKZND

#Pensions #DisputeResolution

[Pensions Ombudsman @PensionsOmbuds]

Become a Senior Caseworker at TPO!💼

🔹£44,381 per annum
🔹27.5 days annual leave
🔹Flexible working
🔹Discretionary staff reward scheme.

Although the ad refers to Adjudication responsibilities, we will have vacancies across Casework.

🔗https://t.co/95Cj5FZy5k

[Pensions Ombudsman @PensionsOmbuds]

🤔 Got questions about how we investigate complaints? We've got you covered!

From the kind of complaints we can look at, to how we use information about you, our dedicated factsheet has the answer!

🔗https://t.co/W4vJiQ7MSb

[ThePensionsRegulator @TPRgovuk]

If you employ temporary staff this winter, you must check your legal pensions duties towards them. Don't risk a fine. Find out more on our website. https://t.co/DpjKo5mlWt

[Pensions Ombudsman @PensionsOmbuds]

📢 TPO has ordered an Employer topay £86.82 into the Scheme. The Employer shall ensure that the complainant is not financially disadvantaged by its maladministration.

🔗Click for more: https://t.co/MskQ50WTmg

[Pensions Ombudsman @PensionsOmbuds]

📢 TPO has ordered an Employer to pay a complainant £500 due to the significant distress and inconvenience caused to him after Aptia reduced the amount of his spouse’s pension he was originally told he was entitled to and had agreed.

🔗Click for more: https://t.co/4mRCf38miD

[Pensions Ombudsman @PensionsOmbuds]

📢 Our new DPO recently spoke at the LGA Conference about improvements we've made to our operating model and our strategic priorities.

Next up, hear from our Ombudsman and others at our online Technical Forum.

🔗Read more on Operating Model Review: https://t.co/VYUSGC7tUL

[Pensions Ombudsman @PensionsOmbuds]

Become a Senior Caseworker at TPO!💼

🔹£44,381 per annum
🔹27.5 days annual leave
🔹Flexible working
🔹Discretionary staff reward scheme.

Although the ad refers to Adjudication responsibilities, we will have vacancies across Casework.

🔗https://t.co/95Cj5FZy5k

[Pensions Ombudsman @PensionsOmbuds]

📨 Want to stay updated on all things TPO? Subscribe to our mailing list to receive all our latest news and updates straight to your inbox!

🔗 https://t.co/xzw9lJKZND

#Pensions #DisputeResolution

[Pensions Ombudsman @PensionsOmbuds]

🤝 In January we brought staff together with our Corporate Board for a 'speed networking' event. It's so important for us to connect and work together as one organisation towards our goals.

Check out these quotes from staff and the Board below.

#Networking #Collaboration

[Pensions Ombudsman @PensionsOmbuds]

🤔Unsure if your complaint is suitable for The Pensions Ombudsman?

By answering a few simple questions, you can find out if your complaint is something we can help with.

🔗Follow the link and click 'see if we can help' for more: https://t.co/uPiwOFZxm7

[Pensions Ombudsman @PensionsOmbuds]

💼Apply to work at TPO as a Senior Caseworker!

You can expect:
✅£44,381 per annum pro rata
✅27.5 days annual leave
✅Flexible working

Take the next step in your career and apply!🔗https://t.co/95Cj5FZy5k

[Pensions Ombudsman @PensionsOmbuds]

📨 Want to stay updated on all things TPO? Subscribe to our mailing list to receive all our latest news and updates straight to your inbox!

🔗 https://t.co/xzw9lJKZND

#Pensions #DisputeResolution

[Pensions Ombudsman @PensionsOmbuds]

📢Tomorrow, our new Deputy Pensions Ombudsman is speaking at the @LGAcomms Pensions Conference about our work to resolve pension complaints. It’s so important that we continue to engage with industry to highlight good practice and where lessons can be learned. #LGA #LGPS

[Pensions Ombudsman @PensionsOmbuds]

⏰There's still time to apply for our Management Support Officer role!

- Salary of £35,961 - £42,579 per annum pro rata
- 27.5 days annual leave
- Flexible working

🔗 https://t.co/VVM24XsDX0

Interested in becoming a Caseworker? Follow us on LinkedIn for upcoming vacancies!

[Pensions Ombudsman @PensionsOmbuds]

📰 Our newsletter has now been published!

Read for our news:
- A Determination upholding a complaint about pension increases.
- Registration details for our Technical Forum on 27 February.
- Vacancies!

🔗https://t.co/GSvnWiNjg8

#Pensions #DisputeResolution

[Money and Pensions Service (MaPS) @MoneyPensionsUK]

Did you catch our Head of Money and Pensions Policy, Jackie Spencer, on The #MartinLewis Money Show Live?

Carry on the conversation and help people work out how much is being paid into their pension with our workplace pension contribution calculator:

https://t.co/PRh3soz0Aw

[Pensions Ombudsman @PensionsOmbuds]

📢 TPO has ordered an Employer to repay £1,684.24 of missing contributions into the scheme. The Employer was also ordered to pay the complainant £1,000 due to the serious distress and inconvenience caused to her by its maladministration.

🔗Click for more: https://t.co/80zmUffNP0