Perfect Pet

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[Perfect Pet @PerfectPetIns]

@stefappl Hi Stephanie, I believe an agent has now contacted you regarding this matter.

[Perfect Pet @PerfectPetIns]

@davidrob83 Would you be able to email [email protected] with the subject line FAO: VoC team with those details and I will personally look into this matter for you.

[Perfect Pet @PerfectPetIns]

@davidrob83 Thank you David, I can look to see if there's a quicker update for you. If you would like me to do this could you please DM with the details from our first reply please.

[Perfect Pet @PerfectPetIns]

@AshleyClamp Hi Ashley, I'm sorry to hear this. Could you please DM your policy number, full name, pets name and first line of your address so I can arrange for a member of our team to discuss this matter with you directly.

[Perfect Pet @PerfectPetIns]

@karenbrummie Hi Karen, could you please DM your policy number, pets name, your full name and the first line of your address so I can arrange for a member of our team to contact you.

[Perfect Pet @PerfectPetIns]

@robkboro82 Hi Rob, can you please DM your policy number, phone number and first line of your address + pets name and I will have a senior member of our team contact you regarding this matter.

[Perfect Pet @PerfectPetIns]

@WDigitalRt1 Good Morning, We do apologise for any inconvenience. If you could please DM us with the above details we can investigate this for you. Kind Regards- Sophie.

[Perfect Pet @PerfectPetIns]

@Rachaelcarlin Good Morning Rachael, thank you for your message. We kindly ask you to DM us with your full address and pet's name so we can look into this further for you - Faye

[Perfect Pet @PerfectPetIns]

@alistairjcbrown Good Morning Alistair, thank you for your messages and feedback, we can confirm both mailboxes mentioned are monitored daily, and therefore, we will ensure the auto-response messages are amended accordingly to reflect this - Faye

[Perfect Pet @PerfectPetIns]

@AndreaPullan53 Good Morning Andrea, I can confirm that our policies look to cover Staffordshire Bull Terriers. Welcome to the Perfect Pet family! - Ellie

[Perfect Pet @PerfectPetIns]

@antivii Good Morning Antiviii, so we could look into this further for you, please DM us with your policy number, full name, full address and your pet's name.

[Perfect Pet @PerfectPetIns]

@Stebbitnitram Good morning Martin! You can post your pet's clinical history to our address at 123 Castle St, Salisbury SP1 3TB. We hope your pet is doing okay! - Ellie

[Perfect Pet @PerfectPetIns]

@jonisterland Hello Joni, I am very sorry to hear about your loss. Each claim must be assessed on an individual basis in line with the terms and conditions of the policy. If you wish to discuss this further, please let us know and we can arrange a further call back to provide more clarity.

[Perfect Pet @PerfectPetIns]

@lindakimou Good morning Linda, I can confirm we have arranged a call back for you today before 5. Alternatively please contact us on 01992667330 and select option 3 to cancel. Thank you- Molly

[Perfect Pet @PerfectPetIns]

@GTFC1979 Good morning Ian! Please DM us with your full name, full address and postcode and your pet's names so we could assist you further with this. - Many thanks, Ellie

[Perfect Pet @PerfectPetIns]

@CJSlack4 Hi Chris, so I could look into this further for you, please DM us with your full name, full address with postcode and your pet's name. Many thanks!