PerfectServe

PerfectServe accelerates speed to care by optimizing provider schedules, streamlining clinical communication, and engaging patients and their families.

[PerfectServe @PerfectServe]

PerfectServe was just recognized as both highest in execution and furthest in vision in the new @Gartner_inc Magic Quadrant for Clinical Communication and Collaboration.

Check out the full report to learn why we’re a Leader for the third time in a row: https://t.co/dUqnjbmbx2

[PerfectServe @PerfectServe]

Some people are just born to be nurses. Brianna Watkins, the Labor & Delivery Director at Johnson Regional Medical Center in Clarksville, AR, is one of those people.

Read more about this Nurses of Note winner's mission to bring more resources to her NICU: https://t.co/Rd1IJuO7cx

[PerfectServe @PerfectServe]

We surveyed 343 clinicians about the operational challenges that make their jobs harder.

40% of respondents said their leadership team has NEVER asked them for feedback about the tools & processes they use to do their jobs every day.

Here are four ways to improve communication:

[PerfectServe @PerfectServe]

Don't miss this conversation from one of our favorite CIOs!

@hcittoday chatted with John Gaede of @SanJuanRegional to learn why a communication & scheduling upgrade is their most important project.

[Healthcare IT Today @hcittoday]

CIO Podcast - Episode 115: Healthcare Communication Solutions with John Gaede @PerfectServe #HealthIT
https://t.co/MqaTciS4tp

[PerfectServe @PerfectServe]

If you don't thoroughly vet new tech and new processes to make sure they fit well within day-to-day patient care activities, you might find out after the fact that people are using them incorrectly—or just not using them at all.

One lesson? Give nurses a seat at the table!

[PerfectServe @PerfectServe]

In our series #TheMooreReport, we're taking advantage of our Chief Innovation Officer Ben Moore's experience to discuss important topics relevant to #healthIT today.

Watch episode 2 to learn why not all "secure messaging" solutions are created equal: https://t.co/eWzh06ouPW

[PerfectServe @PerfectServe]

As UNC Chapel Hill's Dept. of Psychiatry dealt with explosive growth, it became obvious their existing scheduling methods were no longer cutting it.

Start below and read the whole story here to see how we helped them reduce schedule creation time by 88%: https://t.co/N7OW7Jl7W9

[PerfectServe @PerfectServe]

On May 28 at 1 PM ET, we're hosting a live panel to discuss the current state of healthcare call centers and what health systems can do to make meaningful changes.

No product pitch. Just research, context, and a conversation worth having.

Sign up here: https://t.co/cdIZ4wiSY0

[PerfectServe @PerfectServe]

Lansing Pediatric Associates used to manage nurse schedules in Excel. That caused a number of problems, but staffing efficiency was at the top of the list. They often found themselves understaffed or overstaffed.

See how Lightning Bolt transformed their #nurse scheduling.👇🏽

[PerfectServe @PerfectServe]

When Lucy Dennis and the team at St. Luke's Health System started looking for an enterprise scheduling system, they did their homework. They researched features extensively, talked to users, and eventually selected Lightning Bolt.

Hear more about the impact thus far.👇🏽

[PerfectServe @PerfectServe]

Before PerfectServe, Summit Health had some frustrating challenges: provider schedules that had to be built by hand across different offices and disjointed care team communication.

How did we help them turn the curve? Exec summary below & full story here: https://t.co/Vhv84NiC9W

[PerfectServe @PerfectServe]

Building PerfectServe into important clinical processes is all about connecting people across teams and locations with the information they need to make the best decisions about patient care.

Finding ways to remove friction in these processes makes a big difference.

[PerfectServe @PerfectServe]

How is PerfectServe thinking about delivering tangible outcomes for customers with AI?

Check out this roundup from @hcittoday to read what our Chief Innovation Officer, Ben Moore, has to say about the subject.

[Healthcare IT Today @hcittoday]

Measuring Clinical, Operational, and Financial ROI of AI Initiatives @KeenStack @Navina_ai @CroweUSA @DocumoCloud @WebPT @LeanTaaS @Withings @perfectserve @PointClickCare @AlteraHealth #HealthIT
https://t.co/k9gVOkSuuO

[PerfectServe @PerfectServe]

After almost 30 years in business, a lot has changed at PerfectServe.

Spurred by Guillaume Castel's recent interview with @histalk, we wanted to take stock of the philosophies that define PerfectServe's success.

Full story here: https://t.co/z6ZkFvmSib

[PerfectServe @PerfectServe]

Our EHR embedded messaging feature is popular with customers because you get all the benefits of PerfectServe's routing intelligence, and it's baked right into the EHR.

No app jumping, no digging for the right contact info. Just efficient communication.

[PerfectServe @PerfectServe]

One advantage of being in the healthcare communication business for almost 30 years is that we're ready for pretty much anything a customer can throw at us.

Regardless of your practice's unique requirements, PerfectServe can facilitate your communication workflows with ease.

[PerfectServe @PerfectServe]

What does "unified communication" look like in practice?

1️⃣ You can quickly find and communicate with the people currently taking care of the patient.

2️⃣ Real-time schedules tied to all communications.

3️⃣ Delivery confirmation and read receipts.

[PerfectServe @PerfectServe]

In the latest @Gartner_inc Critical Capabilities for Clinical Communication and Collaboration report, PerfectServe ranks #1 in the segment across all five measured use cases.

Read the full report: https://t.co/VFYwJSlZH5

Read the news release: https://t.co/hcrxvqjkHx

[PerfectServe @PerfectServe]

Today, we welcome Steve Tyler as our new Chief Technology Officer.

Steve brings over 20 years of technology and product leadership experience in digital health, clinical communication systems, and SaaS platform modernization.

Here's to reaching new heights in the coming years!

[PerfectServe @PerfectServe]

The contributors to #burnout in healthcare are numerous. Understaffing, unbalanced schedules, workplace violence—and the list goes on.

How can we chip away at such a persistent problem? Read below for steps 1-3 check out the full guide here: https://t.co/sKGCl9Ul2J

[PerfectServe @PerfectServe]

If you want your health IT investment to pay off, #changemanagement has to be built into the strategy from the beginning. That's nonnegotiable.

But how do you actually get people ENGAGED in the change management process? Change management expert Pooja Solanki has two tips.