Andy Snook

T&C, Performance Evaluation, & Project Management services. Specialising in People, Processes, and Procedures.

[Andy Snook @PerformEvaluate]

Somewhat concerned that @AVIVA car insurance customer services are closed. It's after 8.30am. Poor, very, very poor. And my account is locked out too.

[Andy Snook @PerformEvaluate]

UK Parliament: Create an emergency fund to support freelancers with Coronavirus income loss - Sign the Petition! https://t.co/C94xAglN6S via @UKChange

[Andy Snook @PerformEvaluate]

@Gbann2 Sorry to hear that. But a good toast.

[Andy Snook @PerformEvaluate]

FCA issues stark warning to DB transfer advisers following review https://t.co/qDLq3478bD via @profadviser

[Andy Snook @PerformEvaluate]

FCA tightens triage rules, bemoans lack of guidance understanding https://t.co/6gMJp8OiIE via @profadviser

[Andy Snook @PerformEvaluate]

DB transfers: Five reasons for and against https://t.co/044kQSaPdM via @profadviser

[Andy Snook @PerformEvaluate]

FCA sticks pin in pre-RDR trail commission ban https://t.co/rUL5hm7lwk

[Andy Snook @PerformEvaluate]

FCA weighs ban on contingent charging for DB transfers https://t.co/pYMsBb6aT5

[Andy Snook @PerformEvaluate]

FCA: public fails to consider drawdown choices in freedoms rush https://t.co/dhzhRIkJqt

[Andy Snook @PerformEvaluate]

Unsuitable advice prompts FCA U-turn on DB transfer assumption https://t.co/AlqWb273Ev via @Retire_Planner

[Andy Snook @PerformEvaluate]

FCA scrutinises DB transfer advisers with extensive survey https://t.co/jeeuMfmSA6 via @profadviser

[Andy Snook @PerformEvaluate]

Borrowers misled by ‘Best Buy’ mortgage rates - https://t.co/syvirmFnfv

[Andy Snook @PerformEvaluate]

FCA to probe providers over private pension products https://t.co/0XoH7GfD0t via @profadviser

[Andy Snook @PerformEvaluate]

@JLcustserv @JLcustserv @johnlewisretail @Paula_Nickolds If you say you're going to do something you should do it. Bad form not to. Is it really that difficult to pick up a phone?

[Andy Snook @PerformEvaluate]

If there was an award for making promises and then not keeping them @johnlewisretail you'd probably be one of the top nominees. There's no excuse for lack of communication in today's business world @Paula_Nickolds None at all.

[Andy Snook @PerformEvaluate]

DB white paper delayed to spring https://t.co/v5dlZMZrqy via @profpensions

[Andy Snook @PerformEvaluate]

Whatever your customer service process is @johnlewisretail it isn't customer service. Have you been reading the right manual? @Paula_Nickolds

[Andy Snook @PerformEvaluate]

FCA to probe every firm advising on DB transfers https://t.co/XLscPWPums

[Andy Snook @PerformEvaluate]

@JLcustserv Case Manager? More like another defender. 2 1/2 days to respond. And no idea about customer service.

[Andy Snook @PerformEvaluate]

@SarahARosser @johnlewisretail @Paula_Nickolds Totally agree. Shouldn't have to resort to Social Media. Get it right first time @johnlewisretail @Paula_Nickolds