@MarketAnarchyRx Though this error can happen when the server is down it is currently operational, so we will need to troubleshoot to find out why you're getting this error; we're so sorry for any confusion!
@ToriDanneker We're so sorry that you haven't received our e-mail from the 10th, but our team is resending it now. The next step mentioned in the e-mail will be to get in touch with our live support team directly using the phone and chat contact info on our site- we look forward to helping!
@wenders1022 We're so sorry you've had this issue! This is definitely unusual, as most spring damage occurs when the panel is not screwed into place as intended but regularly moved in and out. So that we can fully understand and see how we can help, please reach out to us on our site!
@terricurry77209 We're sorry you're having this difficulty with your litter! This is definitely unusual so we'd love to troubleshoot with you; please reach out to us directly using the contact info on our site!
@KeKoSlayer29 If you would like you can reach out to our team via phone Monday - Friday 8am - 7pm EST at 1-866-738-4379 or via chat through our Smart Assistant Monday - Friday 9am - 7:30pm EST and Saturday 9am - 6pm EST here - https://t.co/60KYeal9p0
@KeKoSlayer29 While not every part is available to be purchased separately, our customer care team would be more than happy to help with possible replacement options.
@RTwistedreads We're so sorry you've had difficulty using this training system with your dog! We would love the chance to troubleshoot with you and determine why your dog may not be responding- please reach out to our live support team directly using the contact info on our site.
@chonkyboii420 That is wonderful! We are so happy to hear our team was able to help so quickly! We are always happy to help, please give those pups a nice bully rub from us and have a great rest of your weekend!
@QuocplusA Yes, the collars at the link are compatible with your 600m remote trainer. If you are unable to find those collars locally, we can set up orders for shipping to Canadian addresses if you reach out to our live support team here-
https://t.co/b20rHe81UI