Housing Digital talks to @Thirteen_Group 's Head of Repairs, Stephanie Lawlor, to find out why they decided to overhaul their repairs system – and how it’s paying off for them in an increasingly digitised world.
#ukhousing#socialhousing#assetmanagement
https://t.co/aieIWyMKv0
Just making sure that you didn't miss out on reading how we helped Thirteen group revolutionise their repairs and maintenance operation, helping them save £500k in the process. https://t.co/aKT8zXiScq
ROCC have helped Thirteen Group on their digital transformation journey. This journey has seen 'Right First Time' and customer satisfaction figures increase and has also seen savings of £500k. https://t.co/aKT8zXiScq
In case you missed our last post. click below to read Volume 2 of R-Insights, our newest publication for social housing and ROCC insights. #SocialHousing https://t.co/1x9MVpdD9q
Meet Meeta, ROCC’s Marketing Manager. You’ll find Meeta curating content for ROCC as well as constantly keeping on top of news, trends and market information within the social housing sector. She also leads many of our webinars.
@virginmedia Congratulations on winning worlds worst customer service! Almost 2 weeks, hours and hours of being kept on hold and waiting for people to respond to messages just to get @SkySports enabled and it’s still not enabled. Simple Tick box job isn’t it!!!
Make sure not to miss out on our newsletters which will cover everything from insights & trends within social housing to company updates. You'll be kept up to date weekly with the latest technology news for the sector. https://t.co/8zK3CbyaBt
In July's edition of Housing Technology find out how Thirteen Group automated their out-of-hours service and cyclical programmes with ROCC's housing repairs system.
https://t.co/TIP6d3TSXP
If Customer Satisfaction is important to your business then getting repairs 'Right First Time' is critical. To find out more, register for our free webinar on Repairs Reporting - Getting it "Right First Time".
https://t.co/A3OdFJ2jEO