Peter Coffee

I work with organizations that are moving the needle on mitigating climate change, stewarding the planet, and developing the future talent pool

[Peter Coffee @petercoffee]

@venkchandran @nrmehta Tech history is obituaries of those who thought they'd win by being best at the most important thing. Most customers look for the cheapest good-enough. Don't "win" a race of who can run fastest into that wall. Sustainable margins depend on customers wanting your uniqueness.

[Peter Coffee @petercoffee]

@venkchandran @nrmehta Another point from the same source: always be seeking to differentiate. There's no point in setting up a fair fight. Ideally, your customer will leave your meeting to go ask competitors why they don't do well (or at all) what you do best (or even uniquely).

[Peter Coffee @petercoffee]

@venkchandran @nrmehta I steal from the best: from David Ogilvy's 𝘖𝘨𝘪𝘭𝘷𝘺 𝘰𝘯 𝘈𝘥𝘷𝘦𝘳𝘵𝘪𝘴𝘪𝘯𝘨…

[Peter Coffee @petercoffee]

@jacobson_SC @MattOlaiz 💥📈🏆

[Peter Coffee @petercoffee]

@MattOlaiz 👍🏻🖖🏻

[Peter Coffee @petercoffee]

Thanks @AskFrontier for quick and informative response to my DM ✅

[Peter Coffee @petercoffee]

.@AskFrontier internet service outage in Los Angeles South Bay Area since Monday; no info available other than “working on it.” When will this get fixed?

[diginomica @diginomica]

In a time when citizens’ demands exceed human agents’ capacities in government services, @salesforce's @petercoffee discusses AI availability, accountability, and action-ability - and why the public sector offers a proving ground for AI agents: https://t.co/TsxQ6gqpXf

[Peter Coffee @petercoffee]

“It's time to confront and conquer challenges of what it means to be ‘AI literate’; what the consequences will be if we don't democratize that literacy; and what it's going to take to make these things happen in our schools, our workplaces, and our institutions of society.”

[diginomica @diginomica]

It’s time to talk about “AI literacy”… literally,
says @Salesforce's @petercoffee, as he unpacks the overlooked urgency of AI literacy - and how this may define who gets empowered and who gets left behind in an AI-driven society. https://t.co/BHC0rOd1TP

[Marc Benioff @Benioff]

Agentforce slashing costs by 50%, resolving 20% of inquiries with autonomously, and offering 24/7 empathetic service at Sammons Financial @sfg_companies! #Salesforce #Agentforce #AI

[Peter Coffee @petercoffee]

"You don’t even call it a word processor anymore. You just type." When you're doing it right, tool disappears into function. (Heidegger, The Origin of the Work of Art – I steal from the best. More about that on @diginomica at https://t.co/6cNx8KiLE9) https://t.co/1fTKpGNLkJ

[diginomica @diginomica]

Traditional tech predictions often fall short. @petercoffee of @salesforce explores why, and offers three powerful lenses to reveal the future that's already unfolding: https://t.co/zfzflIl2Cf

[Peter Coffee @petercoffee]

“Any invention, wrapped in a system that turns the central nugget of value into a useful, sustainable service, will require human skills and efforts to keep it going. AI is no exception: the AI supply curve will not be ‘flat and free.’” @diginomica https://t.co/Ugst46yB7U

[Peter Coffee @petercoffee]

If “personalization at scale” is going to be a compelling promise of AI, then marketplace success will depend on making personalization feel like a relationship with a concierge – not feel like being in the sights of an AI-aimed rifle. ⁦@diginomica⁩ https://t.co/bCotHk3XxJ

[Peter Coffee @petercoffee]

@diginomica @salesforce There is, I hope I adequately emphasized, an upside here as well. “Personalized pricing can be welcomed, even sought out by customers, when it’s perceived as an upgrade offering and presented in an up-front and transparent way…” It’s a fork in the road, not a downhill slide.

[Peter Coffee @petercoffee]

"Let’s recognize that every notification has a cost as well as a benefit. When our systems and devices are constantly telling us things that we don’t need or want to know, the math is clear: we wind up failing to notice what matters."

[diginomica @diginomica]

Cause for alarm? @Salesforce's @petercoffee strikes the right tone in a world of beeps, saying engagement - not overload - is key: https://t.co/E3KZu1gy6X
#MonitorAlerts #AlarmAlerts #AlarmFatigue

[Peter Coffee @petercoffee]

Researchers @Salesforce AI "demonstrate that models trained with our curated datasets, even with only 7B parameters, can achieve state-of-the-art performance…outperforming multiple GPT-4 models; our 1B model achieves performance surpassing GPT-3.5-Turbo and Claude-3 Haiku."

[Marc Benioff @Benioff]

Meet Salesforce Einstein “Tiny Giant.” Our 1B parameter model xLAM-1B is now the best micro model for function calling, outperforming models 7x its size, including GPT-3.5 & Claude. On-device agentic AI is here. Congrats Salesforce Research!

Paper: https://t.co/XCyjLdjOxm
Github: https://t.co/m4P6gxf1iL

[diginomica @diginomica]

Professionalism is more than receiving a paid salary, argues @petercoffee of @Salesforce. He asks if it's meaningful to say that a non-human entity must recognize and accept “risk, liability, and responsibility". So, can #AI achieve professional standards? https://t.co/1dZK7b4jvG

[Peter Coffee @petercoffee]

@corey_snow Thanks @corey_snow

[diginomica @diginomica]

As enterprises seek the benefits of #AI, #sustainability of every resource needs to remain front of mind, with all of the costs kept in plain sight from the beginning, says @salesforce's @petercoffee: https://t.co/eiEkc8gOBr