Peter Riley

New Balance

[Peter Riley @Peter_79_Riley]

@DHLPcrceIUK I have DM’d you again

[Peter Riley @Peter_79_Riley]

@DHLParcelUK I would say you are the hardest company I have ever tried to get in touch with.

Phone line - not fit for purpose
X - Don’t reply within 4 hrs as stated
Facebook - We’ll see about the 4 hrs.

Can you please reply to my DM from yesterday evening.

Thank you.

[Peter Riley @Peter_79_Riley]

@lufthansa my bag (ref. BUDLH17367) was delayed and has been at the airport in Budapest’s for a while now. Please can you bring it to my hotel in Budapest asap.

[Peter Riley @Peter_79_Riley]

@MoonpigUK please don’t advertise a service that will deliver your cards for Mothers Day when in fact you can’t fulfil what you are stating. I could have just gone to the shops and bought something which is now what I’m going to have to do.

[Peter Riley @Peter_79_Riley]

@HMRCcustomers How do I do that if HMRC can’t answer calls whenever I try to call? Twitter was my last resort and now you can’t help

[Peter Riley @Peter_79_Riley]

@HMRCcustomers I’m due a self assessment tax refund and the timescales on which you have indicated for it to be paid back has long passed. I’ve tried calling multiple times but constantly on hold or cut off. Please can someone contact me.

[Peter Riley @Peter_79_Riley]

@HMRCcustomers It says I have £xxx available for repayment. I requested a repayment on the 11th Jan for HMRC to state it had received my request for repayment. The payment would be made within 2 weeks however to protect against fraud to wait up to 4 weeks before contacting HMRC.

[Peter Riley @Peter_79_Riley]

@HMRCcustomers 11th January 2023

[Peter Riley @Peter_79_Riley]

@British_Airways one piece of advice. Please don’t have your customer service teams pretend to know what is going on with missing luggage to only let you down and give you conflicting feedback every time you call.
It’s amazing you can actually survive as an organisation #inept

[IRONMAN Triathlon @IRONMANtri]

8:18:20. We're speechless. 🤯

Laura Philipp sets a new IRONMAN World Best at the Women's Pro #IMEUChamps in Hamburg! 🏆

[Peter Riley @Peter_79_Riley]

@virginmedia Yes…initially had two calls with your team and logged issues…multiple reboots, resets, pausing connections to devices. Was told I need to have 2 consecutive days of problems. We’ve now had over 10 days of problems but you aren’t the easiest organisation to get hold of.

[Peter Riley @Peter_79_Riley]

@virginmedia some general tips on customer service:
1. Give your customers a service they pay for.
2. Don’t put me on hold for 30 minutes, then just cut me off (4 times now).
3. Make me pay extra for wifi boosters when my service pre-Christmas was fine.
4. Fix it, don’t log it

[Peter Riley @Peter_79_Riley]

@virginmedia Connection keeps dropping out. Main problem being we now have to sit in the same room as the router to have any kind of connection. Was never a problem before so I don’t think we should have to pay for wifi boosters as suggested. Not great when working from home.

[Peter Riley @Peter_79_Riley]

@EnglandAthletic Did you use a potato for that shot?

[Peter Riley @Peter_79_Riley]

...and the people who run our sport wonder why we don’t have more sponsors knocking on the door 🤦🏼

Whatever did happen to common sense. I could understand if an advantage was gained but seriously.

[TopatletiekLive @TopatletiekLive]

Bizar dat Jip Vastenburg DSQ is vanwege het overschrijden van de lijn (aan de binnenkant vanzelfsprekend) op een #3000m. Bij de start dus... zelfde geldt voor de winnares.
Gracias @gabyandersengz

[Peter Riley @Peter_79_Riley]

@ianbeattie1 @bdconnor @jonnymellor9 @LondonMarathon @BritAthletics I 100% guarantee if anyone from the British Athletics performance team had asked for access it would have been given.

[Peter Riley @Peter_79_Riley]

Olympic qualifying times hit by @bdconnor & @jonnymellor9 at the @LondonMarathon. I didn’t see anyone from @BritAthletics in attendance to support their athletes....was there anyone?

[Peter Riley @Peter_79_Riley]

@JoannaCoates There was no crowds for the elites either.

[Peter Riley @Peter_79_Riley]

@Dan_Nash94 @cockram_natasha @UKRunChat @Nike @nikelondon DM me your email