It has been another seven days since you asked for photographic proof of our disastrous weekend. Over three weeks now - Any idea how long for a response?
@altontowers
It has now been over 14 days since I submitted a complaint - This is also my second tweet with no response - starting to think I'm being ignored 😞
@altontowers
I submitted a complaint over 12 days ago about an awful overnight stay and two days in the park and I haven't heard a peep. Can someone please come back to me?
@altontowers
Wife is trying to eat my stash of biscuits. Joke is on her though, I have multiple stashes of biscuits and she's only found the decoy Digestive stash, but not the real stashes with the best chocolate Hobnobs. I win at marriage.
@buyagift money taken, left without a gift for my 12 year old and partner on Christmas Day - Webchat saying a 7-14 working day investigation is needed. #ruinedchristmas#con#fraud
@LNRailway I experienced an AWFUL journey on the 11.08.finally received a response from you on the 29.08 (LNR Response WMT1094387 <ID:1318852722/WMT1094387>). I have since had no correspondence in two months even after multiple emails #awful#letdown#dutyofcare#ghosted
@LNRailway#enjoyable I don’t think that was an appropriate response - left alone with two young children in a dark alleyway with no way to get home certainly wasn’t enjoyable
@LNRailway 21:33 to Bham NS cancelled. Sent to Crewe for “alternative travel” none provided. Left alone in a dark alley at 11:20pm with two young kids until a taxi finally came at 12:45am.
#Unsafe#Unacceptable@LNRailway — where was your duty of care? #RailFail#PassengerRights
@WestMidSafari What a disappointment yday was! We played spot the bug&got excited we saw a rabbit in the drive through. Never seen my own child or other children so bored in a drive through Safari. We used to come a couple of times a year but after yday doubt we will return 😞
@Hermesparcels you have taken a double payment for an order yesterday and no one is getting back to me. I have submitted to helpdesk requests but still nothing?
@ATGTICKETS I have been trying to get through to your access line all day. I have been on hold four times, each for at least 30 minutes then cut off! I do worry if you can't answer a phone how you will be able to pull off a show? #disappointed#badservice#unhappy#stressed