@AmericanAir Your last agent said—without speaking to me—that no call was needed and closed the case. This has happened before, and it was reopened by another agent. But now… nothing. This is unacceptable, especially for someone with status. How can this be? 3/3
@AmericanAir You made me leave my 3 & 5 year old in airports until 2am, finally switched us to another airline, and ultimately lost our luggage. After begging us for patience, I’ve been jumping through hoops trying to contact your customer relations team, only to be ignored. 2/3
@AmericanAir I genuinely cannot believe the mistreatment and total disregard shown to my family and your loyal customers. It’s been 2 months since your airline couldn't find staff, delayed our flights (your fault), and then incorrectly refused to let us rebook. 1/3
Hey @AmericanAir I am a very disappointed customer. Never-mind that my family went through a horrible experience, our lost bags and inability to contact the organization have frustrated us to no end. We were promised a call in 3 biz days but nothing. What are we supposed to do?
@SoapyJoesCW My advice is not to use Soapy Joes if you have a fleet vehicle or ever need a receipt for invoicing. They require you to email them to get a copy of every receipt every month and sometimes they never respond. Great car wash but unfortunately the customer service is not reliable.
@TMobileHelp hi! Considering switching and set up network pass. Constantly got a “eSIM is pending” and after advice from customer service I deleted and reinstalled app. Now no mention of network pass at all. Any way to get this going? Unlocked device and never used T-Mobile b4
@SouthwestAir was on hold for 3.5hrs yesterday to change our flight because our daughter is a lap child and I can’t do it online only to find out you put her and my wife on a different flight. Currently on hold for another 45 and counting. Help??
At 18, you can’t buy alcohol. You can’t rent a car. You can’t go to a casino, book a hotel room or drive for Uber. But you can legally buy an AR-15 rifle.
Every American deserves free rapid tests & free n95 masks now. The lack of tests after 2 years of pandemic is simply unforgivable. Our government needs to step in & step up production of these critical tools in keeping everyone safe. ❤️🇺🇸