A simple man with complex tastes. Native to nowhere. Player of rugby. Lover of good food and drink. Desirous of fine company. Not planning on stopping.
Me shouting into the void. @Airbnb app fails to show payment confirmation. They blame me saying there was no reported issue. No offer for vouchers or refund. 10 year+ customer. Painful experience. Over to Booking and VRBO for the foreseeable
@Airbnb app+chrome failed to show payment confirmation, so I booked 5 airbnbs in a row. @AirbnbHelp makes this about user error but it was a clear technical glitch. Won't offer me anything to get out of binding bookings. So much for customer experience. Even for a 10 year client!
@imaginecurve@imaginecurve im getting ghosted again on customer service, no responses, no actions, just the same questions and no progress made. Help me out!
@imaginecurve you double charged me and your customer service team is refusing to respond to my emails after initially engaging. What is this? I thought you're a customer centric company