@Mango Hi Mango, I returned a skirt on Friday via the post office which I purchased online but haven’t received a notification that it’s been received. I requested an exchange and wondered when I can expect to receive it. Thank you!
@ErborianUK hello! I’ve just purchased some products but I’ve received two confirmation emails and it looks like I’ve even charged twice. Are you able to cancel one of the orders? Thank you 😊
@Matalan Hello, collected my order today and it’s been bashed and chipped. Don’t have time to get back to store to return and collect another, are you able to send a replacement or issue a refund? Thank you!
@NandosUK Third time we’ve ordered Nando’s and items are missing, the food is cold and we can’t speak to anyone because it’s done through Deliveroo. My partner has his meal but I don’t have mine. Worth the 55 minute wait 😤
@AmazonUK Hello! Ordered a pair of cat repellants for the garden, one is faulty but one is absolutely fine. I don’t want to send both back so how do I get a replacement for just one? Thanks!
@PayPal Partner updated his info as requested, account now locked. Customer service are doing nothing. He has money is his account which you’re refusing to send him...it’s his money? 🤯
@Bershka Hello, I submitted a return request on 27 January and am still waiting to hear from you confirming the return and details of how to do so. Can you please confirm so I can get the item returned? Thank you.
@Timberland_EU I ordered from your website on 21st May, received PayPal receipt email but no order confirmation from you and I don’t know when it’s getting delivered or anything. Please help.