@BangkoSentral
Kindly help us po, @atome_ph has lots of Fraudulent Transactions. They cannot be contacted. A lot of people have problems with them. I already 2 disputes form and it has been weeks, wala sagot from Atome. Pano po kami makakapagcomplain po?
@atome_ph I cannot contact anyone from Atome. There are fraudulent transactions on my card. I emailed you, reported it k the app, but up to now. NO REPLY. Even your email is auto reply.
Been sending same messages.
REF/ 3786468
@atome_ph
This is to report a fraudulent and unauthorized transactions on my Atome Card.. That is fraud. NO OTP. Anjan na lang yan.
I have reported this to you several times thru app. Nag email pa ko.Di naman kayo sumasagot sa landline.
Wala makausap sa inyo.
@gcashofficial@gcashofficial Ilang days na po yan? Simple lang naman, ibayad nio lang sa pldt ung binayad namin. Bakit din po nabura yung ticket ko sa app? Kayo MISMO ang nagsabi na yun ung gamitin ko? Bakit bura, wala sa all, wala sa active, wala din sa closed. BURADO siya.
@gcashofficial
Regarding ulit sa nabura kong ticket.
April 10, Unposted PLDT payment
Yung ticket ko biglang nawala sa app.
Bakit po nawala, andon po mga screenshots at email ko reg transaction. KAYO din po nagsabi to use that ticket number. Ngayon BURADO na to.Screenshot po
@gcashofficial
Regarding pa rin ponsa BURADONG ticket.
Kayo po ang nagsabi sa kin to use that ticket. Bakit po ngayon burado na? San ko po ito fofollow up eh burado po sa kin ung ticket na to?
@gcashofficial bakit po nabura ung active ticket ko sa app? Eh di pa po yun close. Nabayaran na po ba ung PLDT bill ko? Binayaran ko yon last April 10 pa po. Yung Ticket po na binura nyo is andon po my screenshots, email at reference number. Pero wala po kayo reply.
@gcashofficial
Ilang araw na yung bayad ko.
Wala pa rin sa PLDT Home, Di namin malalaman kung di pa nagtext ang PLDT sa min. @BangkoSentral
Yung GCash po, parang nawawala na lang ung bayad namin lalo na po bills, di po napost pala.
1/4
@gcashofficial
Tagging @BangkoSentral
4/4
Wala din po kami nakakausap sa Gcash up to now. So pano na po yun? Pano na ung bayad ko? May bayad po kaming convenience fee. Maaga po kami nagbayad. Pero di nila niremit.
Ticket # 185237958
Ref Number 691186788