Pincode Support

A support handle for Pincode - India’s first Infinity Store

[Pincode Support @PincodeSupport]

@Vamsi89145842 Hello, Vamsi. We’d be glad to help with any concerns related to Pincode. For issues with other platforms, we request you to kindly reach out to their respective support teams. https://t.co/nV5PkQPGb8

[Pincode Support @PincodeSupport]

@ichigowhere Hi. We understand you must be waiting for an update. Rest assured, we are having this checked and will share an update with you shortly. ∞HG

[Pincode Support @PincodeSupport]

@Shazebansari444 Hello, Shazeb. Please know that the offers in the Pincode app undergo frequent revisions. The offer that gets applied to your order depends on your eligibility for the same at that particular time. The order gets rejected if you are not eligible for the discount you applied. ∞VV

[Pincode Support @PincodeSupport]

@HarshulNFTs Hello, Harshul. The images you shared do not support the claim that an expired item was delivered. However, as a valued customer of Pincode, we have processed a refund for this order as a goodwill gesture. It will be credited to your source account within 7 days. Thanks. ∞VV

[Pincode Support @PincodeSupport]

@HarshulNFTs Hello, Harshul. We've reviewed your concern and were able to validate that the item has an expiry date till 30th August 2025. Hence, the item falls under the safe usage period. Thank you for your understanding. ∞VV

[Pincode Support @PincodeSupport]

@Vikranth_00 Hi, Vikranth. We understand your concern. Please connect with us over DM and share the relevant order ID with us so that we can get this checked right away. ∞HG https://t.co/nV5PkQPGb8

[Pincode Support @PincodeSupport]

@Rushi09106193 @Rushi0910619Hello, we completely understand how disappointing it must have been to wait and then have your order cancelled. Your feedback has been noted, and we’re reviewing this case to ensure corrective measures are taken. Thank you for bringing this to our attention. https://t.co/nV5PkQPGb8

[Pincode Support @PincodeSupport]

@Akshay44051951 Hi, Akshay. We understand your concern. Please cut the pineapple and share images clearly showing the reported concern so that we can check accordingly. ∞HG

[Pincode Support @PincodeSupport]

@DhanuDhanu60891 Hi, Dhanu. We apologize for the kind of inconvenience caused. Please connect with us over DM and share the relevant order ID with us so that we can check and assist you accordingly. ∞HG https://t.co/nV5PkQPGb8

[Pincode Support @PincodeSupport]

@Mod84340602 Mohamad, we understand your concern regarding the refund. As informed earlier, the refund was initiated on 27th July and it should be credited to your source account by now. If the amount is not reflecting, please contact your bank for further assistance. ∞HG

[Pincode Support @PincodeSupport]

@Mod84340602 Your concern is important to us, Mohamad. As checked, the refund was initiated on 27th July and it should be credited to your source account by now. If the amount is not reflecting, please contact your bank for further assistance. ∞HG

[Pincode Support @PincodeSupport]

@PruthulaK Hi, Neelaja. We hope that the refund has been credited to your account by now. Please check your updated bank statement for credit confirmation. Feel free to reach out to us if you face any concerns, we're here to help. ∞HG

[Pincode Support @PincodeSupport]

@DilkhushMahto3 Hello, Dilkhush. This is definitely not the experience we want you to have. Please share the order ID with us via DM so that we can look into it and assist you as soon as possible. ∞VV https://t.co/nV5PkQPGb8

[Pincode Support @PincodeSupport]

@ArushiSaxe44956 Hello, Arushi. We are sorry to know that we are not serviceable at your location at the moment. Stay tuned, we will be launching shortly by adding new features that provide you with a seamless experience. Thank you for your patience and understanding. ∞VV

[Pincode Support @PincodeSupport]

@arpanj13 We understand your concern, Arpan. Please share the relevant order ID with us via DM so that we can check and assist you right away. ∞HG https://t.co/nV5PkQPGb8

[Pincode Support @PincodeSupport]

@Yes99T Hi, Digvijay. Please connect with us over DM and share the error screenshot with us so that we can assist you accordingly. ∞HG https://t.co/nV5PkQPGb8

[Pincode Support @PincodeSupport]

@PruthulaK Thank you, Neelaja. We request you to create a new ticket by selecting the order ID with a particular item with the appropriate VOC i.e. ''Wrong item or missing item'' so that we can process the refund. You can do so by going to your Profile section > My order. ∞HG

[Pincode Support @PincodeSupport]

@PruthulaK Hi, Neelaja. We understand your concern. As per the images shared by you, the item looks in a good condition. Please connect with us over DM and share the images highlighting the reported concern, so we can have this checked for you. ∞HG https://t.co/nV5PkQPGb8