We now need to arrange another night ourselves. We’re trying to mitigate costs and have made reasonable efforts to contact Porter before doing so. @porterairlines can you please confirm the reason for the disruption and whether our reasonable hotel/meals will be covered?3/3
@porterairlines We went to YYT this morning specifically to speak with Porter and minimize our expenses. No Porter agent is on duty until 1:20pm, our hotel checkout is 1pm, and the phone wait is ~7 hours. We have no practical way to get guidance before needing a hotel.2/3
@porterairlines YYT-YOW flight was delayed today, making our connection impossible. We were rebooked for 6am tomorrow. Neither the delay nor rebooking notice provided a reason for the disruption. We’re trying to understand our options for hotel/meals.1/3
@FlightHub Accidentally booked wrong dates, called within the 4-hour cancellation window,was held on the line for 6 hours until the window expired. FlightHub refused to honour the policy. Went to try and use the credit and the extra fees are beyond ridiculous.I need a manager.
@FlightHub I have a text log with you showing that I contacted you within 20 minutes of the error. Put me in contact with someone to provide refund asap.
❗️CONFERENCE AWARDS❗️
Congratulations to all the players who were recognized for their outstanding performances at the conference tournament this past week!!!
A special shoutout to our six Beavers who earned conference honors—way to represent Beavers!!!