Piyush Arora

You know who I am! #GitCoinGG #Flamecasearmy

[Piyush Arora @PiyushArora01]

@AmazonHelp As useless as a response could be, thank you!

[Piyush Arora @PiyushArora01]

@amazonIN Pre-booked Galaxy Buds 3 Pro with promised ₹5k CB. Buds recalled by @SamsungIndia, never available on Amazon. Daily notifications to order but no stock. Will pre-booking offer be honored as buds will be back in Aug/Sep? No communication from Amazon. #GalaxyBuds3Pro

[Piyush Arora @PiyushArora01]

@AmazonHelp Then isn't it your duty to inform prebooking customers? And if the item is back in Aug, will I still be able to redeem the prebooking offer?

[Piyush Arora @PiyushArora01]

@DTDCIndia Hi! I had a courier to be delivered today but it was marked undelivered & no delivery partner tried to contact me. This isn't the first time it happened. These guys never deliver parcels nor call. Why don't you shut down shop if this attitude continues? Tracking in DM.

[Piyush Arora @PiyushArora01]

@SamsungIndia @SamsungIndia it's been 4 days and no intimation of refund till now. CC says every day that you'll get it by EOD, what a useless response team you have.

[Piyush Arora @PiyushArora01]

@SamsungIndia Really poor service - still waiting for any intimation of refund after the product got RTO 2+ days ago due to your negligence as the courier doesn't support exchange program. Called CC who couldn't be more useless. Please provide refund ASAP.

[Piyush Arora @PiyushArora01]

@SamsungIndia @SamsungIndia sent details in the DM. Please check and revert as soon as possible.

[Piyush Arora @PiyushArora01]

@MyntraSupport How convenient @myntra @MyntraSupport. Saying that the early access does not count as the sale period. Why did you show the banner of free gift stating that it's live when it was not? Really useless support.

[Piyush Arora @PiyushArora01]

Just had a chat with @myntra case manager. Apparently, to claim rewards, they will be showing banner sometime b/w 17-30 Nov (time unknown) and want customers to keep refreshing the app for 14 days to see if the banner is live. How stupid is this process? @myntrasupport

[Piyush Arora @PiyushArora01]

@MyntraSupport You just marked the incident as resolved. Is this your "customer support" - just mark issues as resolved without bothering to resolve the issue?

[Piyush Arora @PiyushArora01]

There were times when ecommerce companies and their support were customer centric, how fast the times have changed. Raised a concern with @myntra on 25th Oct, promised to resolve in 2 days. It's been a month and the only update is "need another 48h". @MyntraSupport

[Piyush Arora @PiyushArora01]

@MyntraSupport @myntra @myntrasupport issue raised -25 Oct - closed and reopened 10 Nov - assured ETA 48 hours after escalation - No proper updates since the past 2 weeks - The only update you guys have been giving is that you need more time. What is taking so long?

[Piyush Arora @PiyushArora01]

@myntra Raised an issue on 25th Oct for trolley not received for order during the sale, still waiting for a resolution, really poor customer support for Elite members. @MyntraSupport

[Piyush Arora @PiyushArora01]

@flipkartsupport But how do you explain such a delay?

[Piyush Arora @PiyushArora01]

A new sham being run by @Flipkart. Promise 100% supercoins for plus premium members while ordering. Post delivery, changed 7123 coins to 100. Customer care useless as always, say you'll get coins but all words and no action.
@flipkartsupport #flipkartscam #flipkartsupport

[Piyush Arora @PiyushArora01]

@flipkartsupport @Flipkart supercoins team called, acknowledged the issue, confirmed that I'll get the 7k supercoins max by 25th. All this happened 3 days ago and I'm yet to see any action. Total delay: 25 days today.
@flipkartsupport #flipkartscam #flipkartsupport

[Piyush Arora @PiyushArora01]

@flipkartsupport Your Sr. CC Executives have confirmed multiple times (call recording shared in DM) that I will be getting those coins and resolved the issue but it's been a week and there's been no action so far.

[Piyush Arora @PiyushArora01]

@flipkartsupport Well, actions speak louder than words. And the way things are going from your end, it's just looking so damn ugly.

[Piyush Arora @PiyushArora01]

@Flipkart @flipkartsupport This is a nice trend to disconnect customer calls once you realize that they're in the right and you're in the wrong.

[Piyush Arora @PiyushArora01]

@Flipkart @flipkartsupport Turns out due to a technical issue, customer support is unable right now. This is the response I'm getting from your executives. Just WOW!