What a great event this was. Proud to have been part of this amazing team and to have had the opportunity to network with amazing leaders. #weareleaders@FNightingaleF
How @bt_uk engineers could miss a scheduled appointment and blatantly lie that there was no one at home is shocking. When challenged they then change their statement and state that they could not gain access to the property. WTH! This is Unacceptable!
The problem with the way some airlines & holiday firms are putting logistical barriers in the way of getting a cash refund rather than vouchers (which u should take if you can afford to) is the pushy, educated or savvy get their money back - the vulnerable, nervous, scared dont.
@HeathrowAirport The chaos today was unacceptable. No communication about the issues or plans for the way forward whatsover. The confusion that was today should never happen. Hot mess