planorama.design

Intuitive Software Design that Accelerates Development

[planorama.design @PlanoramaD]

@Payoneer_Help @Payoneer Thanks. I replied. In short, something has changed on Payoneer's side. There's nothing else that would have changed re: ACH transfer times, etc.

[planorama.design @PlanoramaD]

Payoneer, why are your payments suddenly taking 6 days to send? Since last month, you have been delaying payments for almost a week. And as normal, your customer service dept. isn't responsive, so I have to use Twitter.
@Payoneer #payonee

[planorama.design @PlanoramaD]

@springnet Hi Paul -- sorry, I don't know what we're talking about? What form?

[planorama.design @PlanoramaD]

We just launched our new website for Planorama! It was high-time for a complete overhaul, especially since we've grown our AI & ML team that addresses data engineering, generative AI, computer vision, and intelligent automation for our clients.

https://t.co/QpHUayVzhI

[planorama.design @PlanoramaD]

@Payoneer_Help @Payoneer Any update?

[planorama.design @PlanoramaD]

@Payoneer_Help @Payoneer #260723-021556

[planorama.design @PlanoramaD]

@Payoneer_Help @Payoneer I did last time, and had canned responses afterwards that never helped. No real person ever contacted me. It's almost useless.

[planorama.design @PlanoramaD]

Normally had good luck with https://t.co/Ty2HivkZDx until today. I submitted a project, and now want 3x more money because they classified my project "B2B" even though I worked within their framework. What a bait & switch scam. #UserExperience @userinterviews

[planorama.design @PlanoramaD]

Been 5 days now since my original ticket, without a single response. I've hardly encountered worse customer service, Payoneer @Payoneer #payoneer

[planorama.design @PlanoramaD]

It's been day 3 and I cannot pay my contractors @Payoneer @Payoneer_Help and you haven't responded to my ticket. How many years as a customer must I be? About to go elsewhere. Mother of god...

[planorama.design @PlanoramaD]

@Payoneer_Help @iamartmessy You're sorry, publicly. This is not the first time I've had to resort to reaching out publicly on Twitter to get your substantial problems resolved. And I had already DM'd in the details the other day.

[planorama.design @PlanoramaD]

@Payoneer_Help @Payoneer Are you serious? I already left you a request for help and you all haven't responded for the past three days.

[planorama.design @PlanoramaD]

Here you go @Payoneer -- I am horribly late paying half of my team because of you. This is what I'm stuck with. And my support request from Friday has no response, so I am left to use Twitter for public shaming and maybe getting your attention. #payoneer

[planorama.design @PlanoramaD]

@anaysingh2512 @Payoneer_Help By the way, it's not just you. Others are having similar problems. I'm unable to pay my contractors. What a pain in the ass.

[planorama.design @PlanoramaD]

It's been day 3 and I cannot pay my contractors @Payoneer @Payoneer_Help and you haven't responded to my ticket. How many years as a customer must I be? About to go elsewhere. Mother of god...

[capitalraisenetwork @capitalraisenet]

In this episode, we dive into the world of artificial intelligence, the capabilities of ChatGPT, and explore the capabilities of Sinfonia with Matt Genovese, the CEO at @PlanoramaD.

https://t.co/1StbaRUtL7

[planorama.design @PlanoramaD]

Now, if only we could design our software with the same level of personalized UX magic. Remember, in the snowy world of UX, we're all a bit like Santa — trying to deliver joy in our solutions for one user at a time. So, let's ask ourselves, "What would Santa do?"

[planorama.design @PlanoramaD]

So what's his secret? Personalization and timely delivery. He knows exactly what his users want (thanks to some serious data collection — those letters aren't just for show!) and delivers it right when it's needed, all wrapped in an inviting and well-branded UI.

[planorama.design @PlanoramaD]

Imagine if Santa Claus was a UX designer. His user base? Millions of children and adults around the globe, each with their own unique wishlist.  Now there's a user persona challenge.