Sheila Harris

[Sheila Harris @Pliglet]

@AerLingus I've tried your direct chat, guess what? No - one replies!

[Sheila Harris @Pliglet]

@AerLingus Hurrah 2 hours on the phone and nearly an hour for your 'quick chat', still no response - excellent service!!

[Sheila Harris @Pliglet]

@AerLingus Have had to deal with a migraine due to the stress of today, so, sorry for not replying to you as quickly as you would like!

[Sheila Harris @Pliglet]

@AerLingus I've said what happened several times

[Sheila Harris @Pliglet]

@AerLingus One booking reference

[Sheila Harris @Pliglet]

@AerLingus Both show as pending

[Sheila Harris @Pliglet]

@AerLingus I'd like to say it has been resolved but at the moment you have taken two payments for one booking, because you claim one didn't go through. I was told one would be refunded. Not sure how much faith I have in you after this experience. I used to think you were a great airline.

[Sheila Harris @Pliglet]

@AerLingus Does it mater what my query is in relation to? though its about my booking. Over 2 hours before a member of staff answered the phone and they didn't even have the grace to say sorry for keeping you waiting!

[Sheila Harris @Pliglet]

@AerLingus Over 1.5 hours now, and your quick chat hasn't replied for over 35 minutes so far either - not doing a very good job at customer relations are you?

[Sheila Harris @Pliglet]

@AerLingus been on the phone for over 1 hour and fifteen minutes, still not through to your call centre, shocking service. And you are driving me mad with the same piece of music playing over and over again, there's not even a position in the queue stated to at know where I am at

[Sheila Harris @Pliglet]

@POTUS how sad to see a grown man acting like a child and throwing his toys out of his pram because he can’t bear to lose. Accept with grace that you have lost and move on.

[Sheila Harris @Pliglet]

@sewateruk No water again. Not even low pressure. Can you not reduce the pressure all over this area so that it is not flowing fast through all pipes and coming out like a rocket for those that have it and give others a chance to at least fill water tanks, albeit slowly. Flushing loo dreams

[Sheila Harris @Pliglet]

@sewateruk Tanker delivered water to our lane today at noon. All gone and no water again by 7.30pm. Fourth night in a row.

[Sheila Harris @Pliglet]

@sewateruk Have done that already but received nothing and doesn’t seem to relate to our problem anyway. Also why does your map default to Snodland no matter what postcode you put in??

[Sheila Harris @Pliglet]

@bridger_tony @sewateruk In Cuckfield

[Sheila Harris @Pliglet]

@sewateruk Sent a DM. Not sure how you will contact us though. Are you planning to knock on the door? I’ll be at work, having reused the bath water again! But hubby may be in.

[Sheila Harris @Pliglet]

@sewateruk I’ve already signed up, but not had any update since signing up last night. No water at all and finding that out at 11pm at night is not good. Others in the village say they were notified and given bottled water. No cuppa for hubby this morning, he’s not a happy bunny.

[Sheila Harris @Pliglet]

@sewateruk Just got home having been out walking all day, still no water. Thought you had fixed the problem yesterday, not happy to still have nothing.

[Sheila Harris @Pliglet]

@sewateruk No water again last night and still not on this morning. No messages to say this was going to happen AGAIN. Was supposed to be fixed according to SE Water. Live in the Highlands, Cuckfield. Can we please be informed, so that we can prepare.

[Sheila Harris @Pliglet]

@sewateruk Water seems to be back on, no doubt I’ll get a text sometime to say it is.