Plusnet

Straightforward broadband at straightforward prices. That's a Plus.

We're here to help from 8am-8pm every day.

[Plusnet @Plusnet]

@pchallinor Hey Philip, I love the ditty, but it's such a pity, to see you go! If you need any help let us know.

[Plusnet @Plusnet]

@n2072646726265 Morning, all the details on how to return your router, and create a label can be found here > https://t.co/lOi068Jqgi Have a fantastic time away :)

[Plusnet @Plusnet]

@thomaslukerobin Earlier today we experienced technical issues with some of our services. These have now been resolved and services are running as normal. We’re sorry for any inconvenience caused.

[Plusnet @Plusnet]

@MarkHowitt Apologies about the wait. Our team will answer as quickly as they can, Mark.

[Plusnet @Plusnet]

Hi David. Finding the right price and plan and plan that works for you is always important. We would love you to stay and I am positive we can find something that works for you. Please give our team another try here 0330 1239 123 and we can also look into the contact options around the calls.

[Plusnet @Plusnet]

@Connor44171676 Hi Connor. We never want to see anyone having issues. I would recommend reaching out to our technical team so we can look into this and get it sorted ASAP here 0330 1239 123.

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@refcraig Hey Craig, the team are the best people to get this looked into. Please give us a call on 0330 1239 123, they will be able to help.

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@Slimo80 Hi Stephen. I'd recommend having a chat with our customer service team on 0330 1239 123, and they can take a closer look at what you need and what's available.

[Plusnet @Plusnet]

@Leiper53 Hi Leips. I would recommend reaching out to our team so we can check this out and arrange the right support to get you up and running here 0330 1239 123.

[Plusnet @Plusnet]

@Jason87r Sorry to hear that you're having any issues with your payment date, Jay. I'd recommend having a chat with our customer service team on 0330 1239 123, and they can take a closer look at what's happening and see if we can get it sorted.

[Plusnet @Plusnet]

@phoebesworld158 Hi Deborah. We would really like to find out what is happening. Our team can access the details and raise this further if needed. Please reach out to them again here 0330 1239 123.

[Plusnet @Plusnet]

Hi Rob, thanks for reaching out.

If you have recently renewed with us, we may be due to send you out a new router, however, I can appreciate that you won't need an engineer appointment, especially when your service is already live and installed.

Now, the best thing to do is give us a call to discuss this further, you can find us on 0330 1239 123. For other ways to contact us, please visit our website: https://t.co/TABHig40ZZ

[Plusnet @Plusnet]

@Stuggie63 Hi there, if you give us a call on 0330 1239 123, you'll be able to speak with one of our customer service team who can make sure you get the right support to get this checked out.

[Plusnet @Plusnet]

@karencerrig Hi Karen. We can certainly look into this and find out the next steps and how this will work for you specifically. Please reach out to our team here 0330 1239 123 and I am positive we can sort this ASAP.

[Plusnet @Plusnet]

@Chriss5471 Hi Chris. We would really like to get this checked out and see what has happened. Please reach out to our team here 0330 1239 123.

[Plusnet @Plusnet]

@greymick Hi Michael, if you're switching provider the service would stop when the new one comes on.

If you're just closing the account then there normally would be a 14 day notice period for this.

You can read more on how this works here 👇
https://t.co/ccYiKwkWf4

[Plusnet @Plusnet]

Hi Damo, thanks for reaching out.

Staying connected is crucial at the best of times, especially whilst you're trying to work from home!

Now, the best thing to do would be to contact our guides over the phone via 0330 1239 123, we'll be able to help from there. For other ways to contact us, please visit our website: https://t.co/TABHig40ZZ

[Plusnet @Plusnet]

Hello. I can appreciate why this would be concerning for sure. It would be best to have one of our guides take a closer look at this. Please contact our team by dialling 0330 1239 123 from any phone, and they will assist you further - 8am to 8pm. For more ways to contact us please see this link 👉 https://t.co/BMmKjqMSJ4

[Plusnet @Plusnet]

I'm not aware of any issues with the website Mike. If you're specifically having trouble with it, try clearing your browser cache and cookies as well as giving another browser / device a try to see if that helps. If you're struggling doing anything on it and need any further support, don't hesitate to give us a call on the above number to have a chat with one of the team.