ExcerptsPodcast

Excerpts Podcast was designed to elevate the voices of lesser known, black, female authors above the roar of the waves of the literary ocean.   

[ExcerptsPodcast @PodcastExcerpts]

Has anyone experience this? To be asked to DM and then just left on read with no resolution? @FedEx @FedExHelp @FedExOffice @FedExForum @FedExPolicy is this how you resolve issues by avoiding them and giving people the run around?

[FedEx Help @FedExHelp]

@PodcastExcerpts Hello there,

My name is Mary from the U.S Social Media team. We sincerely apologize for this situation. Please DM your full name, email address, phone number, delivery address, tracking number, and would be happy to research this for you. https://t.co/7vnSkvqx3r

[ExcerptsPodcast @PodcastExcerpts]

@FedExHelp I should not have to spend my work day dealing with this. I shouldn't have had to spend additional monies to make it right for the person whose cards I designed. @FedEx @FedExHelp @FedExForum @FedExOffice @FedExPolicy

[ExcerptsPodcast @PodcastExcerpts]

Ordered business cards with @FedExOffice online this was in April despite @FedEx saying it was delivered it was not. I have been chasing my tail around to get the most subpar service on the planet and to pay for an order that never arrived where it was supposed to.

[ExcerptsPodcast @PodcastExcerpts]

@FedExHelp Ordering on @FedExOffice website has been a disaster. Dealing with @FedExHelp has gotten NOTHING resolved. Trying to deal with my bank resulted in more work for me because FedEx refuses to refund me or replace the order left outside the door of a high traffic business.

[ExcerptsPodcast @PodcastExcerpts]

@FedExHelp This is an absolutely EXCESSIVE effort I'm having to take for a package that was NOT received. @FedExOffice I just wanted things made right and not to be charged for an order that was left outside and bounced around to everyone on earth to one dead end after another.

[ExcerptsPodcast @PodcastExcerpts]

@FedExHelp If I do not receive any response, I will happily release ALL of the recorded call I have between myself and the various reps @FedEx and @FedExOffice who have offered me no help and establish a timeline publicly.

[ExcerptsPodcast @PodcastExcerpts]

@FedExHelp I did receive a call from Monica @FedExOffice who told me the manager who could make a decision didn't make it into the office. A whole business day has gone by with no communication.

[ExcerptsPodcast @PodcastExcerpts]

@FedExHelp It is 7 June and I'm still waiting on "allow me a few moments while I send you with a FedEx office team so they can assist you". So moving this to the DMs is a deflection tactic.

[ExcerptsPodcast @PodcastExcerpts]

@FedExHelp 2 hours ago you sent this message and I have YET to actually be helped. What a great pivot to move the conversation to a private setting. @FedEx this is BEYOND UNACCEPTABLE

[ExcerptsPodcast @PodcastExcerpts]

@FedExHelp 2 hours and still no response. I have provided what was asked for and told "allow me a few moments while I send you with a FedEx office team so they can assist."

[FedEx Help @FedExHelp]

@PodcastExcerpts Hello there,

My name is Mary from the U.S Social Media team. We sincerely apologize for this situation. Please DM your full name, email address, phone number, delivery address, tracking number, and would be happy to research this for you. https://t.co/7vnSkvqx3r

[ExcerptsPodcast @PodcastExcerpts]

@FedExHelp I have sent you a message. I would like to publicly note it has been 15 minutes and I've received no response. I have also made several calls explaining and re-explaining the situation.

[ExcerptsPodcast @PodcastExcerpts]

@FedEx do you guys know that you have a @FedExOffice? @FedExHelp @FedExPolicy someone anyone please assist this order was placed on April 1

[ExcerptsPodcast @PodcastExcerpts]

And the rub is that @FedEx keeps directing me to Kinko's (which they bought years) to resolve the matter. None of the reps seem knowlegeable on what a print and ship order is.

[ExcerptsPodcast @PodcastExcerpts]

To My Author Friends, I am rooting for your success. https://t.co/yikZ7jsKtW via @FacebookWatch

[ExcerptsPodcast @PodcastExcerpts]

Are you following @PodcastExcerpts? If you're not you're missing #blackgirlmagic moments like "Make Love" with @Written_OutLoud #excerptspodcast #abouttheauthor #blackauthors #podcast #YouTube #TheWhiteFence #AHouseofCards

[ExcerptsPodcast @PodcastExcerpts]

Listening to "The White Fence by Jacqueline White" at https://t.co/klLvtVLVH8

[ExcerptsPodcast @PodcastExcerpts]

@ExcerptsPodcast is ACCEPTING AUTHOR SUBMISSIONS! New podcast launching April 1, 2021 featuring #BlackFemaleAuthors #BlackWomenAuthors #WomenSupportingWomen

[ExcerptsPodcast @PodcastExcerpts]

Excerpts Podcast is currently taking author submission! LAUNCHING 4/1/2021 https://t.co/hmX1qqIUMt