Aparna Poduval

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[Aparna Poduval @PoduvalAparna]

@vintedUK sold a lovely dress about a month and a half back. It was shipped and since then no updates. Contacted your AI bot which was of no use, no sign of dress or money. Is there a human in ur company that I can talk to?

[Aparna Poduval @PoduvalAparna]

@Expedia Made a mistake of trying to book a package thru ur website this morning. Payments taken by airlines but the page returned with error asking to use a different card. Contacted cust srvs who could only apologise and asked to wait for 72hrs to rebook (guess at a higher amt)

[Aparna Poduval @PoduvalAparna]

@PhonePeSupport my PhonePe suddenly disconnected from my account, upon reconnecting, I had to go through all process to add my bank account. This happened yesterday and I am still unable to transact. Can’t make any payments.

[Aparna Poduval @PoduvalAparna]

@revolutsupport I did! Awaiting a response

[Aparna Poduval @PoduvalAparna]

@revolutsupport currently travelling in India and unable to use my revolut card at all. Chip n pin doesn’t work, no cash withdrawals either. Tried contacting support through app, zero use. Totally helpless! This card is supposed to be a travel card!

[Aparna Poduval @PoduvalAparna]

@HMRCcustomers But then I pay the exact amt of tax as calculated by HMRC every years. This ‘overdue’ did not feature in throughout the year and only appeared suddenly in Jan.

[Aparna Poduval @PoduvalAparna]

@HMRCcustomers What does it mean when I see an ‘overdue amt’ and amt of ‘tax payable’ for the year? Didn’t see that when I logged in 3 weeks ago! How did it appear suddenly?

[Aparna Poduval @PoduvalAparna]

@HMRCcustomers Yes

[Approp Limited @AppropLimited]

Fitted a Hotpoint oven in a tenanted property. It failed in the first month after purchase and irreparable by their technician. Hotpoint would refund only the appliance cost, not the fitting charge. Penny wise, pound foolish -losing a B customer.
@HotpointUK @HotpointSupport

[Aparna Poduval @PoduvalAparna]

@RelianceGenIn Took out a medical insurance for my father ahead of his overseas travel. Repeated follow ups on watsapp until the premium was paid. When the time came to make claim, no updates, no responses to emails despite having submitted all docs. Shame on you! #reliancegroup

[Aparna Poduval @PoduvalAparna]

@squarehealthltd waiting for a scheduled online consultation appointment. 25mins past the scheduled time and no sign of GP. Is this your service? What a shame

[Aparna Poduval @PoduvalAparna]

@TeslaOwnersUK Tesla map today took me through a long winded way instead of a very clear short cut. Similarly, asked me to take a U turn where there were clear traffic sign of ‘No U turns’. Any ideas?

[Aparna Poduval @PoduvalAparna]

@evrisupportline three days since you claim you delivered my parcel which I have been unable to locate and 2 days since I reported it and zero response from you whatsoever! Is this the way you ensure customers get their stuff? #evri

[Aparna Poduval @PoduvalAparna]

@zerodha emailed your customer support 5 days ago with a query, still facing the same issue and zero response from your customer team.

What a bad example of customer service. #zerodha #sharemarketindia

[Aparna Poduval @PoduvalAparna]

@bt_uk have been experiencing broadband issues since yesterday. Restarted the unit couple of times, no avail.

[Aparna Poduval @PoduvalAparna]

@HMRCcustomers Yes I have. It asked me for bank details to remit the amout, I provided it multiple times, but no action.

[Aparna Poduval @PoduvalAparna]

@HMRCcustomers I can see a tax refund for 2021 and 2022 in my account, despite providing bank details, the amount has not been transferred to my bank. Why is this?

[Aparna Poduval @PoduvalAparna]

@HMRCcustomers Self assessment refund

[Aparna Poduval @PoduvalAparna]

@HyattConcierge We stayed in Hyatt, Grand central, New York from 24th to 30th. The hotel charged us a refundable deposit of $600. We were assured that the deposit will be refunded in half a day. It has been 2 full days and I am still awaiting for the refund.

[Aparna Poduval @PoduvalAparna]

@SamsungIndia Sent you hours ago with detailed explanation and no response from your side

[Aparna Poduval @PoduvalAparna]

@SamsungIndia I called your toll free customer care thrice in last 7 days to book a repair for the AC at my elderly parents. They assured an engineer’s visit same day. 7th day today and still awaiting the engineer. What a shoddy customer service. Shame on you!#samsung