@MieleUSA We were sold on your luxury appliances and how they would elevate our cooking and hosting standards. So far it has been a nightmare every year when either our fridge, freezer, or both goes out.
@MieleUSA Messaged you yesterday morning this has been over 24 hours and 4 weeks of us trying to get someone to help. Like stated before we are without a freezer for another thanksgiving this year and washing machine. Do you guys have any sympathy for your customers?
@MieleUSA You can look at all of my history on comments on tweets in the past two years and for some reason it’s only with you guys because no one seems to want to help.
@MieleUSA Just commenting because my family has been trying to get in contact with someone to repair our washing machine and freezer for over a month. We are in warranty with the washing machine and freezer this will be its first repair out of warranty and will be the 5th.
@MieleUSA Also that we must call back dialy to try and get a service appointment with a Miele representative. This is very frustrating for my family who has been very loyal to the Miele products over the year. It’s been some of the worst customer care I have ever experienced
@MieleUSA I am there with the other gentleman. My family currently has our Miele Freezer out and having technical problems with our Miele Dryer and Miele Range. We have called multiple times to set up a service repair and have been told they are unable to generate a PO.