Pooja Thathera

[Pooja Thathera @PoojaThathera]

@ccodyy69 frontend

[Pooja Thathera @PoojaThathera]

Dear @policybazaar and @ICICILombard , is this the way to treat patients and their families when they need support the most?

Our cashless claim was closed saying that dengue and weakness should have been treated through OPD. But was the patient admitted to the hospital for enjoyment? The patient was suffering and required continuous medical monitoring, daily blood tests, IV/glucose administration, and treatment as advised by the doctor.

Every day, blood samples had to be taken and the patient had to undergo tests. Seeing a family member suffering is already emotionally painful. On top of that, we were forced to arrange a huge amount because the cashless facility was not provided.

Is this how health insurance works—by questioning a doctor-recommended hospital admission and leaving a middle-class family to manage everything alone? Where is the humanity and support promised during a medical emergency?

We raised a reimbursement claim, but it is still under review. We are exhausted, financially stressed, and waiting for a resolution. Please do not treat this as just another claim number. Kindly review the medical documents fairly and process the reimbursement urgently.

Policy No: 100027080900
PB Reference ID: 574629
#Policybazaar #ICICILombard #HealthInsurance #ClaimDelay

[Pooja Thathera @PoojaThathera]

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[Pooja Thathera @PoojaThathera]

Dear @Flipkart and @SamsungIndia, I purchased my Samsung Galaxy S24 from Flipkart. The display has started flickering on its own without any drop or liquid damage. Despite being covered under warranty/protection, I'm unable to register my claim. This is extremely disappointing for a premium device. I request an immediate resolution. I have the invoice, protection plan, and video proof. Please assist urgently. #Flipkart #Samsung #GalaxyS24 #CustomerSupport