Poonam

[Poonam @Poonamsalbos]

@ViCustomerCare “₹3002 charged on 3 April for international roaming, but service never worked. Refund still pending despite sharing all details via DM multiple times. This delay is unacceptable, request immediate resolution.” @ViCustomerCare @TRAI @DoT_India

[Poonam @Poonamsalbos]

@ViCustomerCare “₹3002 charged on 3 April for international roaming, but service never worked. Refund still pending despite sharing all details via DM multiple times. This delay is unacceptable, request immediate resolution.” @ViCustomerCare @TRAI @DoT_India

[Poonam @Poonamsalbos]

@ViCustomerCare @TRAI

Charged ₹2997 for international roaming, but SIM has no network. Service completely unusable.

Vi earlier confirmed refund due to ownership change, now denying it citing “non-refundable policy”.

Ref: MNG-V02075663503

[Poonam @Poonamsalbos]

@ViCustomerCare “This is incorrect. I have already shared my alternate number via DM. Please stop repeating generic responses and provide a clear status on my refund request pending since early April.” #Nohelp

[Poonam @Poonamsalbos]

@ViCustomerCare “This is incorrect. I have already shared my alternate number via DM. Please stop repeating generic responses and provide a clear status on my refund request pending since early April.” #Nohelp

[Poonam @Poonamsalbos]

@ViCustomerCare Hi Bhagyashri, I’ve already shared my NZ number via DM. Please proceed with the refund request that has been pending since early April. I expect a clear update today.