Postmates Support

Official customer support for @postmates

[Postmates Support @Postmates_Help]

Need help? You can tweet @Postmates_Help 24/7 for real-time assistance, or visit our customer FAQs at https://t.co/8cYtF35wZv and postmate FAQs at https://t.co/ZS2rAa9F5r!

[Postmates Support @Postmates_Help]

We understand how frustrating it is to have trouble linking your Uber One membership before placing your order. We want to check this app issue for you.

Please send us a direct message with the email address and phone number associated with your account, so we can look into this and assist you further.

[Postmates Support @Postmates_Help]

@yourpolskadoll Bonjour, merci pour votre message. Nous sommes navrés de lire cela. Afin de vous assister au mieux, pourriez-vous, s'il vous plait, nous contacter par DM avec les informations liées à votre compte (adresse email et numéro de téléphone) ? Merci.

[Postmates Support @Postmates_Help]

@breeadail Oh no! 😳 That’s definitely not the experience we want you to have. We’ve issued you a full refund for the order. Please check in-app for more info and let us know if we can help with anything else.

[Postmates Support @Postmates_Help]

@HillCountryTrav Hi Texas,
Thanks for bringing this to our attention. Please send us a direct message with the phone number or email address associated with your account, and our team will be happy to investigate and resolve this for you.

[Postmates Support @Postmates_Help]

@flaviogarag Olá,@flaviogarag. Pra gente te ajudar da melhor forma, por favor, compartilhe mais detalhes sobre a sua solicitação. Quanto mais informações, mais eficientes seremos no seu caso, te aguardamos.

[Postmates Support @Postmates_Help]

@ZAMENZA @ZAMENZA.Se quiser que a gente verifique isso pra você, manda uma mensagem na DM.

[Postmates Support @Postmates_Help]

@marianaspinelIi Olá, @marianaspinelIi. Queremos ajudar com isso, mas não conseguimos o contato com você por aqui. Faz assim, segue a gente e manda uma mensagem. Vamos precisar de alguns dados.

[Postmates Support @Postmates_Help]

Thank you for bringing this to our attention. We understand your concern and are here to assist you further. To help us review the matter, please DM us the phone number and email address along with the order details linked to your Uber account. Once we receive this information, we will promptly review your case and follow up with you accordingly.

[Postmates Support @Postmates_Help]

@shubham_gowda We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account. We'll be looking forward to your response.

[Postmates Support @Postmates_Help]

@elsajeanisme Hi there, we're glad to hear that you received the order. Please send us a DM with the phone/email address linked to your account and the order details so we can look into this.

[Postmates Support @Postmates_Help]

@zfsh7cs566 We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account. We'll be looking forward to your response.

[Postmates Support @Postmates_Help]

@opulentcandy We understand this experience was less than ideal. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account. We'll be looking forward to your response.

[Postmates Support @Postmates_Help]

@lindapule7 We understand how important this is to you. We'd like to take a closer look. Please send us a DM with the phone number and email address associated with your account. We'll be looking forward to your response.

[Postmates Support @Postmates_Help]

@godess_mistress We understand that this experience wasn’t ideal, and we’d like to look into it further. To better assist you, please provide the email address and phone number linked to your account, along with any additional details about your concern. We look forward to your response.

[Postmates Support @Postmates_Help]

@KentTucker We understand that this experience wasn’t ideal, and we’d like to look into it further. To better assist you, please provide the email address and phone number linked to your account, along with any additional details about your concern. We look forward to your response.

[Postmates Support @Postmates_Help]

We understand that this experience wasn’t ideal, and we’d like to look into it further. To better assist you, please follow us back and let us know the email address and phone number linked to your account by sending us a direct message, along with any additional details about your concern. We look forward to your response.

[Postmates Support @Postmates_Help]

@ajblueorion We understand that this experience wasn’t ideal, and we’d like to look into it further. To better assist you, please follow us, send via direct message your email address and phone number linked to your account. We look forward to your response.

[Postmates Support @Postmates_Help]

@Lawxj2 In order to protect your privacy, we don't encourage users to provide their account information through public tweets. Please delete your post containing this info and do follow us and send us the details through DM.

[Postmates Support @Postmates_Help]

We understand that this experience wasn’t ideal, and we’d like to look into it further. To better assist you, please follow us, provide the email address and phone number linked to your account, along with any additional details about your concern. We look forward to your response.

[Postmates Support @Postmates_Help]

@mommy4cuties We understand that this experience wasn’t ideal, and we’d like to look into it further. To better assist you, please provide the email address and phone number linked to your account, along with any additional details about your concern. We look forward to your response.