Power NI

Northern Ireland's leading electricity supplier. Rated Excellent on Trustpilot. Here to help you, Monday to Friday from 09:00 - 17:00 (excl. bank holidays).

[Power NI @PowerNI]

@Leontia2001 direct debit gets you a 2 % discount,

You can set these up by calling our care team on 08000 285 455 and choose option 3,

One of our agents can also take a debit card payment if you prefer,

Thanks
MB 2/2

[Power NI @PowerNI]

@Leontia2001 Hi Leontia,

Thank you for replying,

You can also try this with the wbsite and have both open and logged in before trying to make the payment,

Alternitavley we do have discounts for direct debits if it helps,

A monthly direct debit gets you a 4% discount,

A Quarterly 1/2

[Power NI @PowerNI]

@centralbankUKN Hi David
Thank you for your comment.
You can private message our team through our X page, on Facebook or Instagram.
Alternatively you can contact our careteam on 08000 285 455 (option 3) We are open Monday - Friday between 9am - 5pm.
Thanks
Power NI Team

[Power NI @PowerNI]

@centralbankUKN Hi David,
Thank you for your comment.
If this is with regards to your Power NI online account can we ask you to PM us your address including post code so we can look into this for you.
Thanks
Power NI Team

[Power NI @PowerNI]

We were proud to sponsor the ‘Disabled Sportsperson of the Year’ Award at the @BelTel Sports Awards.

Massive congratulations to all those shortlisted, and indeed the category award winners, Nicola Doran and Rosie Tennyson. 🏆

#BelfastTelegraphSportsAward

[Belfast Telegraph @BelTel]

@OTT_Railway @Saints @HiltonHotels @ArdsFC1900 @NIElectricity @CampbellCollege @PlayrFit @themalonehotel @WallaceHigh Next up, it’s an award to recognise individual brilliance - Disabled Sportsperson of the Year, sponsored by @PowerNI. It goes to both Nicola Doran,who swam the world’s fastest para ice mile, and amputee triathlete Rosie Tennyson! 👏👏https://t.co/uYJpP9nYkf

[Power NI @PowerNI]

@Davy1865 Hi, if you would like to keep track of reported faults and their estimated restoration times, you can do so here : https://t.co/3V3SrB8cAt. Thanks, Power NI Team

[Power NI @PowerNI]

@Davy1865 Power NI Team 2/2

[Power NI @PowerNI]

@Davy1865 Good morning, Thanks for letting us know. We can see that NIE Networks are aware of power cuts in this area and have currently scheduled an estimated restoration time for sometime this afternoon. If you would like any further updates, please reach out to them directly. Thanks 1/2

[Power NI @PowerNI]

@ramitdas1024 Hi Ramit

We can see that the proof of address letter you requested today has been issued for posting. Allowing for postal time this should be with you in the next 3-5 days.

Thanks
Power NI Team

[Power NI @PowerNI]

@ramitdas1024 Hi Ramat

You are welcome

Thanks
Power NI Team

[Power NI @PowerNI]

@ramitdas1024 Hi Ramat

We will deal with this as urgent.

If you would like to send us another message later today we can update you on the process if this helps.

Thanks
Power NI Team

[Power NI @PowerNI]

@ramitdas1024 is due to the layout of the names on the original request.

As advised by the care agent this morning we will treat this as urgent and get this posted to you as soon as possible.

Thanks
Power NI Team 2/2

[Power NI @PowerNI]

@ramitdas1024 Hi Ramit

Thank you for getting in touch.

We can see you have been speaking to one of our care team agents today and they are treating this matter with the utmost urgency. They have confirmed that they will get this issued via post as soon as possible.

We believe the delay 1/2

[Power NI @PowerNI]

@soju_berry_ Hi, thanks for your tweet. We are sorry for any inconvenience caused and we hope you are now able to access your online account. Please DM us with your details if you are still experiencing any issues. Thanks, KC.

[Power NI @PowerNI]

@bigted61 Hi Graeme, thank you for letting us know. Please reach out if there's anything else we can do to help and have a nice day. Thanks, EE.

[Power NI @PowerNI]

@bigted61 Hi again Graeme,

Thank you for your reply,

I need some more info,

Can I ask if you are a Power NI customer,

If so do you have an account number or MPRN,

Do you have a fully electric vehicle,

Would you like me to email you info in EV tariffs today,

Thanks
MB.

[Power NI @PowerNI]

@nicenettie Hi, thanks for the lovely message! If we can help with anything else please get in touch. Thanks, AD

[Power NI @PowerNI]

@mciltoot Hi Tony, thanks for your tweet. The number to reach our contact centre is 0800 028 5455 and you can then choose option 3 to speak with a member of our team. You can also DM us with your details if you have a query that needs resolved. Thanks, KC.