Poynep

[Poynep @Poynep1]

@Finnair I spent many hours trying to call Finnair but nobody answered the phone. I also wasted hours trying to reach you via chat but was disconnected every time I got close to the front of the queue. Totally unacceptable!

[Poynep @Poynep1]

@DNLRBRTS @BA6948 @Finnair I don’t!

[Poynep @Poynep1]

@Ukkipoksis @AAksola @Finnair #TheAirlineFromHEL

[Poynep @Poynep1]

@MikedelaTorreR @Finnair Also look at their reviews on https://t.co/DxCbOzPnDw. 77% of people gave the lowest rating to The Airline From HEL.

[Poynep @Poynep1]

@mikethepilote @Finnair_ @Finnair I have phoned, emailed, sent website feedback forms, tried to use their chatbot and travelled to the airport several times to sort out their mess. After six months they responded to one of my messages but still haven’t resolved the issues. At least on Twitter I can warn others.

[Poynep @Poynep1]

@mikethepilote @Finnair_ Thanks. Yes, it appears to be fake, but is about as ineffective as the official @Finnair account.

[Poynep @Poynep1]

@lauracaton1 @Finnair Finnair’s inefficiency and incompetence in beyond belief. After all the grief they have given me they offered a €30 voucher for a future flight with Finnair. Of course I refused as I will never use them again. Good luck with your claim!

[Poynep @Poynep1]

@Finnair It is a waste of time and money. I pre-booked seats with Finnair and they cancelled my seat reservations three times. Complete incompetence by The Airline From HEL! Avoid Finnair!

[Poynep @Poynep1]

@Finnair You certainly need a lot of good luck if you are unfortunate enough to book a flight with Finnair, The Airline From HEL.

[Poynep @Poynep1]

@lauracaton1 @Finnair These jokers ask for DMs to avoid the embarrassment of being shamed in public, then do nothing to resolve our complaints. I have put several people off flying Finnair and warned others through different channels.

[Poynep @Poynep1]

@realAnandB @Finnair I couldn’t agree more. Their customer service team is the worst! Completely incompetent and don’t care about their customers.

[Poynep @Poynep1]

@vedicakant @Finnair Avoid Finnair. The Airline from HEL!

[Poynep @Poynep1]

@Finnair @lauracaton1 Many angry customers post here to warn others of the perils of flying Finnair. I have been waiting for compensation for almost a year.

[Poynep @Poynep1]

@anonimten @Finnair I had the same experience. Finnair also ignored all my emails and requests for help through their website. I will never use Finnair again. The airline from Hell!

[Poynep @Poynep1]

@Finnair What a joke. Finnair is a completely dysfunctional airline that doesn’t care about its customers!

[Poynep @Poynep1]

@Finnair Finnair is bringing a lot of people together with their shared disgust at how you treat us. Lost luggage, downgrades, ruined holidays and business trips and appalling customer service. That is why 77% of customers give you the lowest score on https://t.co/DxCbOzPnDw

[Poynep @Poynep1]

@Finnair I strongly recommend that you focus on sorting our your terrible customer service department!