Hey @AirCanada I spent over 2 hours on hold and get a rep telling me it’s common sense to keep the physical gift card when Air Canada changed my flight and had to cancel. Flight booked in May 2026… who keeps a used gift card? Make it make sense… why your employee rude?
Hey @AirCanada I send you a msg 4 days ago, why does it take so long to get an answer back? Quick to take money but forever to get a hold of someone for refund status.
Hey @Aritzia, my order was supposed to ship on June 11, but I still haven't received a shipping confirmation, tracking number, or any communication about the delay. It's disappointing to be left without an update. Can someone please look into my order and provide a status?