Prasad Shetty

[Prasad Shetty @Prasad64Shetty]

@AmericanExpress I have already contacted the customer care team multiple times, but they haven’t been able to help. What is the next way forward? Could you please escalate my case to the appropriate team?

[Prasad Shetty @Prasad64Shetty]

@AmexUK Hi @AmericanExpress, I’m facing an issue with my credit card and haven’t been able to get it resolved. Could someone from your support team please look into this and assist me? I’ve also tried reaching out through customer support. Thank you.

[Prasad Shetty @Prasad64Shetty]

@IndiGo6E I have already written to that email address hundreds of times. Every time, I receive the same copy-paste response from the cx care. It doesn’t seem like anyone has even taken the time to read my email/understand my case.

Also, the survey link you shared earlier is not working.

[Prasad Shetty @Prasad64Shetty]

@AmexCanada - This is my 7th interaction with the Cx care team, and I’m still waiting for a resolution. Please provide an update on tickets CL-INJWJ22 and GC-INB9TC. Kindly confirm the current status and what actions have been taken. This experience has been very disappointing.

[Prasad Shetty @Prasad64Shetty]

@AmexJP - This is my 7th interaction with the customer care team, and I’m still waiting for a resolution. Please provide an update on tickets CL-INJWJ22 and GC-INB9TC. Kindly confirm the current status and what actions have been taken. This experience has been very disappointing.

[Prasad Shetty @Prasad64Shetty]

@AskAmex - This is my 7th interaction with the customer care team, and I’m still waiting for a resolution. Please provide an update on tickets CL-INJWJ22 and GC-INB9TC. Kindly confirm the current status and what actions have been taken. This experience has been very disappointing

[Prasad Shetty @Prasad64Shetty]

@AmexBusiness - This is my 7th interaction with the Cx care team, and I’m still waiting for a resolution. Please provide an update on tickets CL-INJWJ22 and GC-INB9TC. Kindly confirm the current status and what actions have been taken. This experience has been very disappointing.

[Prasad Shetty @Prasad64Shetty]

@AmexUK - This is my 7th interaction with the customer care team, and I’m still waiting for a resolution. Please provide an update on tickets CL-INJWJ22 and GC-INB9TC. Kindly confirm the current status and what actions have been taken. This experience has been very disappointing.

[Prasad Shetty @Prasad64Shetty]

@AmexBusiness Hi @AmericanExpress, I’m facing an issue with my credit card and haven’t been able to get it resolved. Could someone from your support team please look into this and assist me? I’ve also tried reaching out through customer support. Thank you.

[Prasad Shetty @Prasad64Shetty]

@IndiGo6E @IndiGo6E @AirSewaIndia Hi team, could you please arrange for the appropriate team to look into my case?

[Prasad Shetty @Prasad64Shetty]

@IndiGo6E Extremely disappointed with the customer care experience. My baggage issue (PNR: SDMD6X) has not been addressed, responses appear to be template replies with no relevance to my queries.

Request a senior review and proper resolution. @DGCAIndia @AirSewaIndia

[Prasad Shetty @Prasad64Shetty]

@Elina_660 72x5=360 is the right answer

[Prasad Shetty @Prasad64Shetty]

@CrucialN @Elina_660 72x5=360 is the right answer

[Prasad Shetty @Prasad64Shetty]

@IndiGo6E Hi Dhruv and Team, As requested, I have responded via DM and shared my convenient time. I am currently waiting for the call, could you please confirm if someone will be reaching out?

[Prasad Shetty @Prasad64Shetty]

@bankofbaroda As mentioned multiple times, the “Reopen” option has been disabled, and this has been the case for majority of the tickets I have raised so far. This is why I am requesting that this is assigned to a senior official who is impartial and considers customer’s perspective as well.

[Prasad Shetty @Prasad64Shetty]

@bankofbaroda As mentioned earlier, the issue remains unresolved, and at present, there is no option available to reopen the ticket. The link you provided does not address my follow-up response. Can you pls arrange for someone from senior management to review and address this?@BankofBarodaCEO

[Prasad Shetty @Prasad64Shetty]

@bankofbaroda Just got a message that my ticket is closed, with no action taken and no reply to my follow-up. Does this mean customers must simply accept whatever your team says, with no one to hear our side? Are we expected to agree to wrong conclusions?

[Prasad Shetty @Prasad64Shetty]

@bankofbaroda I wud appreciate it if you could double-check from your end before confirming this as resolved. I’ve been monitoring LACP86502184932 regularly, including just now, & it is still in an open state. If you need a screenshot, pls let me know. I have raised numerous such tickets.

[Prasad Shetty @Prasad64Shetty]

@bankofbaroda When can I expect someone to get back to me on this?