I have been given false promise of refund initiation and will be credited in 5 working days. Multiple followups & Itโs been a month now. Guys donโt order from amazon no guarantee that youโll get refunded. Worst customer service @amazonIN@amazon@JeffBezos
@flipkartsupport@Flipkart@_Kalyan_K@flipkartsupport I got a call from your support. He mentioned that there is no records available about my incident and its automated call and I will receive call back and disconnected. After call,received mail stating will resolve issue by 12th june. I need explanation @_Kalyan_K
I'm fed up with your support response on my recent order of Motorola TV (order number : OD328321800439865100). On the day of delivery (13th June), the E-kart shipment which I received was damaged and I have rejected the product and haven't shared the OTP with the delivery person.
@flipkartsupport@flipkartsupport@Flipkart You havenโt communicated resolution via sms. I received sms such that my incident will be resolved by 7th July. Next day, I received the same mentioning 10th July. Having paid my first EMI for unreceived product now. Awaiting resolution @_Kalyan_K
I waited 10 days to receive a refund, and haven't received any @Flipkart . I have mailed my bank statement for the same. You guys just wanted to postpone my issue for another 10 days. If I didn't receive the refund today, be ready to face legally. @flipkartsupport@_Kalyan_K
Order is still in out for delivery status. You guys attempted delivery within a day. Why its taking a week for returning the product back to seller and updating the order ?
@_Kalyan_K do you ever check, 'what is going on in the customer support and how these guys are handling the support ?'. I have ordered in lot of platforms and this is the worst customer service I have ever experienced.
@Flipkart@flipkartsupport
Im attaching the video of my rejection of shipment (in comments section) which is being taken inside my home and taken out of my home. Delivery person is the one unboxed the product and I have attached image of damaged item.
FLIPKART SUPPORT SUCKS. You guys don't even have any idea on how frustrated I'm and every time I'm being asked to provide support rating for the mail I receive after the call for an unresolved issue.
From that day onwards I have been in constant contact with your support for update on my order and Im being replied that I will receive an update within 24 hours. Till date, Im just getting calls stating the same to wait for 24 hours and only god knows how long.