Prashant Kapri

[Abhijeet Dipke @abhijeet_dipke]

????????????

[Prashant Kapri @PrashantKapri2]

@soran0312_ Zero. As it is a T-shirt and not a Shirt.

[Kushal Kumar @KushalAdv]

Even if you are located in India, you do not have access to a customer care contact for direct communication @culturecircIe

[Prashant Kapri @PrashantKapri2]

@KushalAdv @culturecircIe Yes just like I am trying to get connected with @SamsungIndia, but didn't have access to it by anyways. I feel pity for those who are not using X, as the only means to get in touch with them is through tagging them here. @SamsungMobile

[Prashant Kapri @PrashantKapri2]

@MeghaCh48047345 @SamsungIndia @Samsung They are not gonna solve anything for you, would just reply here to show the world how prompt they are. Had happened the same with me.

[Prashant Kapri @PrashantKapri2]

@SamsungIndia @MohitTomar1988 Kuch nahi hone wala bhai, ye just thread close karne ke lie reply karte hain yahan.

[Samsung India @SamsungIndia]

@PrashantKapri2 Hi Prashant, we're here to help. Please share your contact details via DM. Don’t worry, we'll sort this for you as soon as possible. https://t.co/avriiVOR5I

[Prashant Kapri @PrashantKapri2]

Dear @SamsungIndia , I purchased a #GalaxyS26Ultra with Samsung's official 60W charger for an extra ₹3,500. Shockingly, the charger stopped working within just 2 months. This is unacceptable for a premium product. @SamsungSupport #SamsungIndia #Warranty

[Prashant Kapri @PrashantKapri2]

@SamsungIndia How and by doing what can I expect a reply to my messages. Had already mentioned my problem over here and its been really disappointing that I opted for your Flagship phone and your recommended accessory.

[Prashant Kapri @PrashantKapri2]

@SamsungIndia How and by doing what can I expect a reply to my messages. Had already mentioned my problem over here and its been really disappointing that I opted for your Flagship phone and your recommended accessory.

[Prashant Kapri @PrashantKapri2]

Dear @SamsungIndia , I purchased a #GalaxyS26Ultra with Samsung's official 60W charger for an extra ₹3,500. Shockingly, the charger stopped working within just 2 months. This is unacceptable for a premium product. @SamsungSupport #SamsungIndia #Warranty

[Prashant Kapri @PrashantKapri2]

@SamsungIndia As per your reply, it's been more than a day's time since I registered my presence in your DM, but didn't get anything worthy till now, can I have an expected TAT for the same.
@SamsungIndia @SamsungMobile

[Prashant Kapri @PrashantKapri2]

@SamsungIndia Had done the same, but didn't got any response yet...!!
Is that too a bot who is replying to the persons who are tagging @SamsungMobile & @SamsungIndia ??

[Prashant Kapri @PrashantKapri2]

@SamsungIndia @SamsungSupport @SamsungMobile

[Prashant Kapri @PrashantKapri2]

@SamsungIndia @SamsungSupport @SamsungMobile Please do find the picture of my charger from all angles from you flagship S26 Ultra as well.

[Prashant Kapri @PrashantKapri2]

@SamsungIndia @SamsungSupport

[Prashant Kapri @PrashantKapri2]

@SamsungIndia @SamsungSupport I invested over ₹1 lakh in the Samsung ecosystem and even purchased the original charger instead of a third-party accessory. I expected quality and support, not rejection over what appears to be a superficial scratch. #Samsung #CustomerExperience

[Prashant Kapri @PrashantKapri2]

@SamsungIndia @SamsungSupport I'm sharing the service centre's internal communication and the photographs they submitted. I request @SamsungIndia to independently review this case and assess the charger based on its electrical failure, not a minor cosmetic mark. #WarrantyClaim

[Prashant Kapri @PrashantKapri2]

@SamsungIndia @SamsungSupport QDIGI Services Ltd, Dehradun made the warranty process unnecessarily difficult. Samsung should review the Google ratings and customer feedback of this authorized service centre. Customers deserve fair technical evaluation, not assumptions. @SamsungIndia