Pratik Prasd Gupta

hons in account and finance completed in 2014 and Completed M. com from Calcutta University in 2016.

[Pratik Prasd Gupta @Pratikprgupta]

@CESCLimited when will I expect the power restoration? It is almost 1.40 hr of no supply in my area.

Docket: 0726026771

[Pratik Prasd Gupta @Pratikprgupta]

@AmazonHelp @amazon @amazonIN If I'm facing this much harassment over a ₹3,500 product, I wonder how customers are treated when the same issue happens with products worth lakhs. Multiple follow-ups, no resolution, and no accountability. Is this the customer experience Amazon stands for?

[Pratik Prasd Gupta @Pratikprgupta]

@AmazonHelp @amazon @amazonIN
I've been an Amazon customer for 15+ years and never received a used product sold as new. My Realme Buds arrived in a damaged Amazon box, and completely broken brand seal & damaged packaging.

[Pratik Prasd Gupta @Pratikprgupta]

@AmazonHelp @amazon @amazonIN Dis further confirms dat the product delivered to me is not in proper condition. I'd already reported dat the manufacturer seal was broken & the retail packaging ws damaged upon delivery. Nw, after using it as advised by ur representative I hve identified a functional issue as wl

[Pratik Prasd Gupta @Pratikprgupta]

@AmazonHelp @amazon @amazonIN Your team denied by saying that you main product is in good condition and you have checked it. So they will not arrange refund/replacement irrespective of seal broken or damage.

[Pratik Prasd Gupta @Pratikprgupta]

@AmazonHelp @amazon @amazonIN I already reached out to your team and they denied a refund/replacement.

[Pratik Prasd Gupta @Pratikprgupta]

Your team denied a refund/replacement because the product wasn't "physically damaged." How does a broken manufacturer seal indicate a new product? Please escalate and arrange an immediate refund or replacement.

[Pratik Prasd Gupta @Pratikprgupta]

@CESCLimited cust id 14000292021 no electricity since 11am. Your system is not allowing me to lodge the complain. Till the time there is not update on supply off nor any work is going on in my area to fix it. Could you plz look into this and assit at the earliest

[Pratik Prasd Gupta @Pratikprgupta]

@MoPNG_eSeva I am still waiting for the resolution. Please assist

[Pratik Prasd Gupta @Pratikprgupta]

@IndianOilcl @MoPNG_eSeva
I wish to highlight the harassment faced by my family at Circular Agency (Indane Distributor), Kolkata. Consumer No. 14113 | Relationship ID: 7500000080716691. My LPG connection has been active since 2000.

[Pratik Prasd Gupta @Pratikprgupta]

@MoPNG_eSeva Issue is not yet resolved. Without providing resolution, complain was closed. Also No money is refunded. Kindly look into the issue properly please.

[Pratik Prasd Gupta @Pratikprgupta]

@MoPNG_eSeva and appropriate action against the distributor for unfair practices—not a referral back to the very agency against whom the complaint was raised.

[Pratik Prasd Gupta @Pratikprgupta]

@MoPNG_eSeva If the intention was only to arrange a phone call with the same agency, they could have spoken to me at the spot. My complaint sought an independent investigation, clarification of the applicable rules, refund of unjustified charges if applicable,

[Pratik Prasd Gupta @Pratikprgupta]

Why are consumers being denied service despite production of Govt issued digital records?

To get regulator replacement why only original SV copy issued in Year 2000 is demanded?

Why Last one year receipt copy of replaced regulater is not accepted?

[Pratik Prasd Gupta @Pratikprgupta]

Ultimately, due to safety concerns and having no other option, I was compelled to purchase a new regulator for ₹250 (Ref: 11-000030714849).