PreSonus Support

Official tech support account of @PreSonus Audio Electronics. We're here for you! Complex support requests may require channels outside the 140-character limit.

[PreSonus Support @PreSonusSupport]

@Purukichi3 こんにちは、いらっしゃい！
サンプルを操作する際のクラッシュは正常ではありません。 そのため、PreSonus アカウントからテクニカル サポートに連絡して、コンピューターでこれが発生している理由を突き止めてください。

[PreSonus Support @PreSonusSupport]

@paulmaggs Your support ticket should be found in your Sphere account when you visit the SUPPORT section. As this is a sales issue it can take some more time than usual at the moment but be assured you will be sorted out asap.

[PreSonus Support @PreSonusSupport]

@MarilouBurnel Hi Marilou, please set up a new free account and submit a support request through that one. Our team will gladly sort you out. Don’t follow the advice from Jennife22372399, that’s a known scam by hackers who just scan Twitter for the words „account“ and „access“.

[PreSonus Support @PreSonusSupport]

@trblngdvlpmnt Nothing we can suggest without more info. Please submit a support request with all details through your PreSonus account.

[PreSonus Support @PreSonusSupport]

@MrPixxul Server had a hiccup. Should work again.

[PreSonus Support @PreSonusSupport]

@flleeppyy Please submit a support request through your PreSonus account. Our team will sort you out :)

[PreSonus Support @PreSonusSupport]

@Kerlarsenickoff Not at all :/ Seems to run smooth.

[PreSonus Support @PreSonusSupport]

@notperrydon Sorry you are experiencing this. Please set up a free PreSonus account and submit a support request so that our team can sort you out!

[PreSonus Support @PreSonusSupport]

@benwakeuk 🥺 please wait for our team to get in touch. They will surely find a way to make it work!

[PreSonus Support @PreSonusSupport]

@benwakeuk Hi Ben, please give our support some time
to respond to your request. In the meantime please try deleting your browser‘s cache and log out of your account then back in. This usually helps with most problems with regarding web data.

[PreSonus Support @PreSonusSupport]

@axelhourdiaux @PreSonus Though some problems need a longer time to respond to because of proper testing, 4 days seems a bit long. Can you tell us your ticket number so we can investigate?

[PreSonus Support @PreSonusSupport]

@Pinbuilding Please submit a support request through your PreSonus account with all details, we‘ll be happy to sort you out!

[PreSonus Support @PreSonusSupport]

@mrp_rocks @PresonusStudio1 Sorry to hear you are having trouble! Can you send us the number of the ticket so we can look into it?

[PreSonus Support @PreSonusSupport]

@manleywalker Please submit a support request through your PreSonus account so we can sort you out. Before that you might try deleting your browser‘s cache as that has helped other users in a similar situation.

[PreSonus Support @PreSonusSupport]

@donmckennan Sent you a DM!

[PreSonus Support @PreSonusSupport]

@jooizao Olá e bem-vindo!
Envie uma solicitação de suporte por meio de sua conta PreSonus.
Desta forma, podemos garantir que todas as informações importantes cheguem até nós

[PreSonus Support @PreSonusSupport]

@manleywalker @PresonusStudio1 Yes! We have a midi Note FX called Chorder that does that! :)
And check out the Chord Track for advanced composing options:

https://t.co/5gpw0SY8Yg

[PreSonus Support @PreSonusSupport]

@efsb We are aware of the issue and it’s being worked on! Sorry for the inconvenience 😔

[PreSonus Support @PreSonusSupport]

@Hookahdad Oh no! Please try reinstalling Universal Control:
https://t.co/tBmmBLvmVD

if that doesn‘t work please submit a support request through your PreSonus account so we can sort you out.

[PreSonus Support @PreSonusSupport]

@DinoScheidt @PreSonus Hi Dino, the mute button is for muting the main outputs of the interface. It does not control the mic input, as described on page 14 of the manual: https://t.co/9NQFDa1efi